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March 2024 by Robert Patrick
A reasonably priced, quiet hotel with a surprisingly chic design. Good parking but basic food and drink options.Rooms: Rooms have been updated fairly recently, furnishings and style is very nice. Reasonable sized rooms with refrigerators, Keurig coffee machines, iron and board, no microwave or mini bar.Food & drinks: No mini bar in the room, breakfast is $16/17 and is basic with a good omelette chef. The bar closes at 10pm and no alcohol is available from the hotel shop which is very basic but has decent snacks and soft drinks.Noteworthy details: The design is really quite nice for a chain hotel.
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March 2024 by Janel Work
I've stayed almost every other month at this hotel for work. Every time it's a pleasure. The bar and food selections at night are enjoyable. Just great that you don't need to go anywhere but your hotel. And the morning food service is not your normal hotel style. Highly
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March 2024 by Margaret Casson
Was there for a wedding. Everything was beautiful. Food was delicious. Room was very nice. Great atmosphere.Rooms: Very clean, everything you neededNearby activities: Mall is close. Lots of restaurantsFood & drinks: Food was delicious
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March 2024 by Mike Borso
A clean hotel with a very polite staff.
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March 2024 by Margie Hughes
Great kitchen / bar!
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March 2024 by Freddy Lopez
One of the best hotels I have ever stayed at the service is awesome. They care about your stay. Everyone is
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March 2024 by Christian Hoeffel
Do not stay here. They advertise as upscale but this hotel is out of date and during my stay there were multiple elevators that were out of service for most of the weekend. The hotel looks like it was last updated in the 90s and clearly they don't take care of the place very well. The front desk does not thank you for your stay and the "managers" I spoke to seem disinterested in solving problems and simply say "I apologize" when major issues happen.
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March 2024 by Shaikgyazuddin Taghleef
Perfect place to stay. Very professional.Rooms: Nice rooms and double beds.
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December 2023 by Amy Collotta
The hotel is beautiful and holiday decorations were magical! Renovated rooms throughout, except the bathroom. The bathroom was very small. The breakfast was okay, but one day they did not cook the omelet enough and it was very runny. Not worth the price for breakfast. One of the elevators was broken and the initial walk with all the luggage was terrible!
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December 2023 by Lori Xu
0/5 for the room service. Hang up my room service call for no reason without even answering it. When I call it again, the lady who picked up the phone was pretty arrogant. Sounds like I ruined her wonderful night. Also, there is no water you can drink (other than the tap water) in this hotel. And they will charge you if you call the room service for a bottle of water.
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December 2023 by Jay B.
Seemed like its glory days may have been a few years ago, but the staff are very welcoming and professional. Wasn't entirely clear to me how costly some stuff was - the breakfast buffet was great, and included an omelette station! But then I saw them handing out bills, turns out it cost $18.99. May have been my fault for not paying close enough attention, but that seemed like a lot for an amenity which used to be included with the price of a room. There were some oddities like the carpet seemed dated, the elevators just went all over randomly (which I found amusing and charming), and the door to my room was slightly askew. But overall, it was still a very nice room, and the people were so nice. The food was quite good - excellent burger. Drinks were so expensive. But I'd still go back.
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December 2023 by Cindy Frey
We really enjoyed our stay here. My only complaint is that I wanted to stay longer. Corliss checked us in at the front desk after a long trip with lots of traffic. I literally felt like my Mom was at the front desk ready and willing to take care of whatever I needed. We had to leave early the next morning but the breakfast buffet looked incredible!! Next time I plan to work in extra time to indulge in all of the amenities they provide. I highly recommend!!
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December 2023 by Maria Beasley
Great service! I think it's great that they allow small businesses like mine to create a space to showcase my jewelry! The staff is friendly and the room was cleanRooms: Very clean
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November 2023 by Linda Lalima
No hot water last day. Buffet was ok. To far to drive when visiting longwood and winterthur. Been here a few times years ago.
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November 2023 by Regina Gill
The staff were very kind and friendly. We stayed for my best friend’s wedding and it was the perfect spot to get ready in for the day.
