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March 2024 by Troy B.
I went to HomeDepot to return some battery's I purchased from a different HD, but I was told by the manager Leonard Williams of store # 1603 2000 Peoples Plaza Newark, DE 19702 that he will not do the return. He told me to go take them to the HD that I purchased them from and he's not doing the return. he said under his discretion he's not doing the return. I'm 100% positive that you can return anything you buy from any HD and return it to any HD, but even with a receipt and on my pros account, verifying that I bought these batteries, I was still denied. I contacted corporate to file a Complaint against him. He told me Corporate would tell me the same thing that I cannot return batteries to any Home Depot besides the one I bought them from so I called a different Home Depot and asked and they said they take any returns from any Home Depot. not to mention it's on their recording when you contact and call them you can return anything with N 90 days that is the policy to Home Depot. This is the second time having an terrible encounter with Home Depot employees. The first time was the manager told his Home Depot employees to lie on me and my brother and to say we were stealing Tools and called the police on us and had us put in handcuffs in the back of a cop core come to find out they rewound the cameras and we never left the store and never took not one item we purchased everything had receipts and proof of everything we bought . Be cautious dealing with this HD. I will be moving forward with taking actions against these HD workers and HD.
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February 2024 by TJ Ward
Had no problem getting help to find what I needed and someone to cut to size as I am an apartment dweller without proper space to cut at home. Thank you Home Depot!
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February 2024 by Othman Mohamed
Representatives are readily available to answer questions
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February 2024 by Renee Johnson-Thornton
Just received the most excellent service from Cindy in ordering our new double front door. The patience of Jobe indeed and well informed and first rate professional. -r
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January 2024 by mary bell
I usually find most things I'm looking for. I've encountered a couple of staff members who, unfortunately, could not be of assistance. I had to look around to find what I needed.
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December 2023 by Albert Carter
Always helpful
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November 2023 by Kat Pie
Had a bunk bed project. Stan who helped me out was very knowledgeable unlike last time I was there. Great attitude and was very detail oriented. Assisted with making some cuts for my project. Save a lot of time for me.
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November 2023 by Diane Saia
Love this store. The guys at contractors sales had my order ready. I was loaded and on my way in a fast time
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November 2023 by Ryan Lester
Came here in desperate need of a toolbox and Christian took the time to find one instock overhead for me that was in good shape. I really appreciate the time and patience
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September 2023 by Stephane T (Stephane T)
My overall experience at the Home Depot in Glasgow, Delaware, was outstanding. The lumber department had a great selection of items. It’s layout differs to most Home Depot because it’s on the left side of the building. That have a great and knowledgeable staff, making it easy to find what I needed for my project. Moreover, the store's cleanliness and organization were commendable. Lastly, Vicky's the associate exceptional customer service further enhanced my visit. I highly recommend this Home Depot location to anyone in need of home improvement supplies.
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August 2023 by Robb S
I would highly advise against using their home repair services, as the gentleman who installed the window above, my front door also broke a piece of the facade.I didn't realize how bad it was until the last rainstorm and it was pouring in through the window they just put on.I've since had it repaired, thank you Lowe's, but all in all, if you're looking for tools and supplies for your next project, home Depot is a decent choice.
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August 2023 by L Snyder
Renee in customer service went above and beyond to help my husband and I purchase a lawn mower that they did not have in stock in her store ! She’s the best !
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August 2023 by Leena Albright
They have a problem with mice. Traps everywhere and the snacks they have by the registers have had to be put in containers.Cashier was very nice though.
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August 2023 by Gerri Csizmazia
Has everything needed for your home or addition to replacement. Lots of help. Nice employees. Fair prices
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July 2023 by Bob Piane
Dumont helped me rent a trench digger. I never used one before. He was the most courteous, attentive, informative and helpful service rep I have encountered in many years. He is a great asset to your company.
