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April 2024 by Ken Ford
Great experience. Professional people that know their business, which gives you confidence as a consumer.
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April 2024 by Tim Conaway
Everyone was helpful
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April 2024 by Kathy Hrycak
I have to commend Sherita and Kristen for their help. They gave me at the Lazy Boy Newark store the night before my visit. I had ordered a Lazy Boy online, but mistakenly ordered the incorrect La-Z-Boy when I arrived at the store the next day they were wonderful and tracking down my order online and emailing Karen, who was the manager of the online ordering and sent an email to cancel my order? I received an email and a call from Karen saying that my order was canceled and she couldn’t have been nicer. While I was at the La-Z-Boy store, Sherita assisted me and picking out another La-Z-Boy, and I am truly happy with my purchase. They were ever so nice and accommodating. I would recommend Lazy Boy to all of my friends and family for their excellent customer service and they’re excellent product. I forgot to mention that when I arrived at the store, the online ordering line was closed due to the Easter holiday. The staff at the store did not have to go above and beyond but they did help me and it was much appreciated
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March 2024 by Karen Begane
I was very happy with the quality of the coffee table I purchased and the sales associate was very knowledgeable and helpful.
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March 2024 by Cassandra Reed
Lazy Boy has quality furniture and wonderful customer service. From the moment we walked into Lazy Boy we were greeted with a hello and smile from Dailey. Dailey has been very personable throughout our home furniture experience. When she informed my husband and I that she could come out to our home and measure our family and dining room and design them for us, I knew we did not need to look any further. Any questions I had Dailey got back to me in a timely manner with the answers. When we came in to select our design layouts for our family and dining room, Dailey picked every piece of furniture to our liking and when we asked if something could be changed she happily accommodated us. I was totally apprehensive to shopping and picking out furniture for our family and dining room, but Dailey Todd has made this experience a happy and enjoyable one.Extremely Satisfied CustomersCorey and Cassandra Reed
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March 2024 by henry oswald
Wonderful staff helped make some tough decisions so much easier. From assisting with selecting our pieces to setting up a beautiful virtual living space to preview our new living room.
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March 2024 by Tony Olian
We were very pleased with our experience! Neha Desai gave us options we did not think of for our new furniture! We ended up buying two reclining couches which was her recommendation based on the size of our room! I will be recommending her and the store to all of our friends!
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March 2024 by Mike DeHetre
Very helpful and friendly sales associate!
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March 2024 by Audrey Soto
My salesman was very curious and very knowledgeable!
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February 2024 by Mark
Neha (sales associate) did a great job of helping us find a recliner that met all my wants. She was pleasant, patient and knowledgeable. The store had a wide selection to choose from making the process easier, and allowing me to choose the recliner that was right for me.
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February 2024 by Paula Kuenzle
The service was excellent and informative during the purchase process.
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February 2024 by cheryl prochot
Chair arrives broken ,having difficulty getting a refund
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February 2024 by Dora Reed
My sales person was fantastic!!! Very helpful and knowledgeable on the recliner I was looking for
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February 2024 by Joseph Foss
Excellent sales team, Mike was great!
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February 2024 by Jeri Hall
Love Lazyboy!!!
