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March 2024 by Vanshaj Mamtani
These guys don’t double check the taxes and will file inaccurate taxes to get you decent return. They messed up my 2022 taxes big time! Upon confronting them and showing them the mistake, they tried to silence me by saying nothing is wrong. I am now forced to correct my own taxes and bear the penalty/interest. Please double check your taxes and don't get it done from Liberty Tax. Worst experience ever, go to any other firm but this one
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March 2024 by jivitesh dhanuka
Caution! Be wary of Liberty Tax; they neglect thorough tax verification and may submit erroneous returns, aiming for modest refunds. They mishandled my taxes significantly! When confronted, they attempted to dismiss the error and silence me. My encounter with them was extremely unsatisfactory; explore alternative firms for assistance.
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March 2023 by Adam Cohen
Robert, Cynthia, and Estrella were all so nice and helpful. I used to be nervous about doing my taxes, but now I'm not. Adam
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June 2022 by Maureen Anderson
Robert has been doing our taxes for years! He is so detail oriented, friendly and professional. I highly recommend for all your personal and business tax needs.
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December 2020 by Crystal Frazier
Elkton maryland . it seems like they dont know how to answer the phone . or call back. Then i had appointment and no one was there like a waste of time . i had to call the headquarters to get what i needed
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March 2020 by Rashan Neal
I would not recommend me this place to anyone made appointment guy tells me I didn’t then wanted to leave my info horrible customer service
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February 2020 by michelle thompson
Good people and they are always A1.
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September 2019 by Zhifeng ZHANG
Seems they speak both Spanish and English
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April 2019 by Tracy Hendricks
Best place to go. Robert is awesome!!!
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June 2018 by Renee Sage
Robert has been doing my taxes for 5 years now and I can't recommend him more, great staff, excellent service, always very helpful and accurate!
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June 2018 by Erica Baeza
They are so nice really good people treat you like family ☺
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February 2018 by Jonathan Cortez
Very professional, kind, and if you have a family you have no worries with the staff they are very understanding towards kids
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February 2018 by Irma Tez
I've been to two previous liberty tax places in the last two years and I had to say that this place was the best one I ever been to and I surely will be coming back to this place again for the next upcoming years to do our taxes. Very friendly environment and we used the drop off service and everything was so simple and quick. This made my service convenient because I have two kids. It was a pleasant experience.
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April 2017 by julie laughner
This is the first review I ever wrote - but I had to do it when I saw the one star review. I love this guy and his cute wife, they treat me like family. I can't believe the other reviewer wrote it is in a bad area - either they are disingenuous or mistaken because suburban plaza in Newark Delaware is a nice area - I ride my bike there from my house which is located around the block.
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July 2016 by Zachary Hurst
Went to this Liberty Tax Service looking for help fixing a problem with my tax return. Robert Kelly was more than helpful. He knew exactly what needed to be done in order for my tax return to be processed. I had my return on only about 2 weeks after meeting with him. Very honest and trustworthy guy. Highly recommend him and this location to anyone looking for honest help on their taxes. - Zachary Hurst