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October 2023 by Anthony Carite
Total nonsense. Nothing special about them. Dont waste the money
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August 2023 by harrison reeder
Exemplary.
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August 2023 by victoria ୨୧
the workers were so nice and friendly
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July 2023 by Chuck Kunz
Everyone was very helpful when we had a to make an exchange. Process was seamless and prompt
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July 2023 by Christopher Derby
In store we had 5 star service! Our packages (totaling 12) were delivered to our building, without notice, and left out in the pouring rain, when, instead, they could have opened one door and placed packages inside. Fortunately, Brittany our sales rep and one of the store managers, reached out to follow up and offered to replace any damaged items. 5 star customer service!
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July 2023 by Rob Carnival
Excellent service while shopping for our new sofa. James was friendly and knowledgeable about LS sofas. He was patient while we had to do our measurements over and over again.Gave us applied discounts making our purchase easy and affordable. We and our dogs are looking forward to having our sofa delivered. Thanks so much James for your help.
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July 2023 by Hannah Casey
Super great experience! James took great care of us and even had to stay a little late to help us finish our purchase! Great customer service!
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May 2023 by Stephanie Aspenburg
Lovesac is amazing. We purchased our couch in the middle of an active shooter experience at the Christiana Mall in Delaware. The 3 staff members were so calm and knew exactly what to do during the traumatic event for myself, husband, and 8 year old daughter.
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May 2023 by Vicki Murray
James did a great job helping me design my sectional. He was very patient and polite for the whole interaction.
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April 2023 by Karen Chance
DeAndre, our sales rep was very Knowledgeable and helpful without feeling pushy.We were there on a Saturday, returned on a Sunday even tho we could have ordered online, we wanted to let him close the deal.He is certainly an asset to LoveSac.
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April 2023 by Jordan Andrews
I knew what I was going to purchase. The staff was very accommodating and informed me that I could apply any additional discounts to my purchase if there is one prior to receiving my sectional shipment. Great customer service.
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April 2023 by DELISA SPENCER
DeAndre was patient .when it took a bit of time for me to remove the credit lock ( I placed) on my credit report. DeAndre is knowledgeable and enthusiastic regarding all aspects of Love Sac. He is an excellent brand ambassador & asset to your team.Sincerely, D Spencer
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January 2023 by Josh and Jess Ungerbuehler
Had a wonderful experience at this location! There were some issues with the financing that were completely out of Lovesac’s control and staff was still very helpful navigating it all. I want to give a shout-out to DeAndre! We didn’t know until we talked to the manager (she was also a huge help!) that he hasn’t been there long- he did such an incredible job that we assumed he had been with the company a long time. We asked countless questions and he answered them all and was such a delight to work with!
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December 2022 by Michael Forman
Sales help was attentive and seemed knowledgeable. We ended up working with 3 different people, the last one being the manager. The modular nature of the product is it's greatest asset, but makes purchasing confusing. The first salesperson answered all of our questions. The second one gave us additional information which we were unaware of and clarified some misunderstandings. The manager provided us with a tremendous amount of additional information related both to configurations and price.
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December 2022 by Andrew Rankin
After a full year contemplating on purchasing a Lovesac sectional we finally decided to move forward with the purchase. We knew the best time would be around Black Friday due to the significant discount. We solidified our design and bought the pieces with a full 8 speaker StealthTech. Customer service was very helpful and the process was quite easy. The shipment arrived on time and we have installed the fabric covers. Not the easiest task, but reasonably organized. We are at the point to put everything together and enjoy the sectional. Very excited to get this completed!