Macy's eSpot Kiosk offers a positive shopping experience with excellent customer service and high-quality products. Customers often find what they want easily and appreciate the friendly help from staff. Highlights include a large coat section, a variety of cosmetics such as CHANEL, and good sales. Staff members like Maggie and Sharon are praised for their helpful and attentive service, making shopping more enjoyable. The store is known for its good selections, especially in fragrances and cosmetics, and provides a welcoming atmosphere where customers feel valued. Overall, Macy's eSpot Kiosk is a store that combines quality products with attentive service.