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July 2024 by Inger Anne Cierniak
Bought a bed. Good price.
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July 2024 by Nelson Figueroa
Very unorganized
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July 2024 by Afettin Baltacı
The prices were affordable before, now they are not so affordable
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July 2024 by Jeff Wright
We went to Macy's to purchase three mattresses. When we got there we searched for the mattress department and learned that they were in the mall store; their home goods department just before we were going to leave. When we finally got to the mattress store we were met by two nice employees and one of them showed us up to the mattress section. The selection was pretty good and the sales lady was wonderful. She took the time to find out our needs and pointed out what might be good for us. We purchased one king size and two queens with box springs and frames. She also set up delivery to Florida for the lot. We are outfitting a condo that was ruined in the hurricane two years ago!
So I can honestly say that I had a great experience and am glad we went there.
Will update if things don't work out; but so far so good ?
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June 2024 by Joshua Medcalf
According to an online agent, an order I placed on 5/9 for in-store pick-up as a gift for someone apparently arrived on 5/14 (despite my order page still in "Shipping to store" status) but they never bothered to notify me. Then another agent tried to tell me they WEREN'T there and that they wouldn't be there until 5/24. So clearly either the online agents are all incompetent, or lying and contradicting one another.
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June 2024 by Kendra Jonnell
Carol in the women's department is AWESOME.
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June 2024 by Niki Gray
Not sure why they provide a store phone number. No one answers and all of the extensions “aren’t in service”. I tried at least 10 before giving up hopes of reaching a human.
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June 2024 by Black Barron
I am currently in the store and none of the sales representatives have acknowledged us. We are in the perfume section, specifically looking at Dolce and Gabbana products. The lack of attention and assistance is disappointing.
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June 2024 by Larry Johnson
Pleasant service
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June 2024 by Juan Lopez
Excellent
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May 2024 by Birdie
Sadly , the system for doing returns was down . I had to ups my return and am still
Waiting for refund . I tried 2 times over 3 hour period .
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May 2024 by Cecilia Brasier (Ceci)
Was picking up a online order. I was fortunate enough to get a good parking spot on Sunday. I was in and out quickly.
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May 2024 by Chef Blaze
Good deals , a lot of hidden gems
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May 2024 by Mz. D N
Niece was returning a dress. The lady was rather rude and not at all helpful.
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May 2024 by Sam Aberman
Good size Macy's shop with many great brands at wide range of prices.
Got some fantastic deals on clothings over weekend shopping.
No complaints here.
