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March 2024 by Lisa Mullins
The staff is nice, efficient, professional and the facility is clean.However, The time it took me to be seen and released with a prescription is ridiculous....I arrived at 8am, I was the first patient of the day when the door was unlocked. And it took over 1.5hrs from start to finish. The whole process was extremely long when the place was empty. with no patients.... I was left in the exam room for close to 40 mins before seeing a PA which basically read me my results of strep and did a chest exam. Then I sat for another 30 mins waiting for my prescription to be printed. I can't understand how a basic strep test with a prescription took 1.5 hrs... ????
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March 2024 by Katrina Fontinha
Doctor was great but the scheduling was ridiculous. I made an appointment online with all my info but when I got there they said there was 6 people ahead of me. What's the point in the appointment? I asked the receptionist and she said to hold a time slot...then why did I wait until 720 to be seen? That's not a time slot. That's false advertising.
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March 2024 by Donna Dellinger
It was a hour and a half wait but the service is great.
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March 2024 by Stephanie-Pacitti Tidaback
I loved how easy it was to get my son in for a sport physical. We had never used this facility before. When we walked in my son remarked it "smells like a pool in here". The place was CLEAN, the people were friendly, and we were out of there in no time!
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March 2024 by DiAndre Polk
On Saturday, March 2nd, 2024, I experienced a severe stomach virus and an asthma complications. Nurse Practitioner Johnita Tiller, Medical Assistant Kyalissa, and Front Desk Representative Arnisha demonstrated exceptional professionalism and expertise in handling my medical emergency. Recognizing the critical nature of my condition, they promptly assessed my breathing and took immediate action to stabilize it. Subsequently, they conducted tests for influenza and COVID-19 to rule out any potential infectious causes.I have had the opportunity to visit thismedical facility in the past and have been consistently impressed by the thorough and respectful care provided by Dr. Thresher. Their commitment to treating every patient with dignity and respect is truly commendable.Grace Polk
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March 2024 by DeAnne Wimbish
I went to MedExpress on Sunday, February 25, 2024, having thought that I fractured a rib. The level of care that I received by Ms. Johnita Tiller was superb! She took the time to explain my injury and how to treat it at home. Her demeanor and willingness to answer all of my questions, was better than my primary care physician. I can't say enough about how I felt seen and heard by her and her level of customer care. I would highly recommend this location to anyone in need of medical assistance.
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March 2024 by Steph B
We had a bit of a wait despite having an appointment, but this time of year is tricky when everyone is sick. We were happy to wait in our car and be called when it was our turn. The staff was kind and caring, from front desk, to the nurse’s assistant, to our NP, Johnita. Johnita was managing the entire patient load herself and did not rush us even though she had a waiting room full of people. She’s truly a gem. We would definitely visit this location again.
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March 2024 by Christina Logue
Please take express out of the title.
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March 2024 by MaKhyla D
On Friday feb 2nd at approximately 10:30 a black woman with colored locs and glasses had a very disgusting attitude she ignored me when I greeted her and spoke to me when she was ready then threw a pen on the counter instead of placing it or handing it to me and kept ordering me around aggressively. She even assumed I was trying to leave when I was simply turning around to lock my car with my keys. She does not need to be in the front working with people she will be the downfall of this business other than that my experience here was great but she really ruined the opportunity for this place to have all star service. Everyone else was very nice and professional.
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March 2024 by Celine Tata
I had an I incredible experience at MedEx. The registrar gave me a bottle of water which was so sweet. I had a bad cough. I made an appointment online for 6:30pm. I was home by 7:30pm. NP Johnita treated me with care and made me feel comfortable. I appreciate your service.
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March 2024 by April Lynn
The staff was extremely friendly, I was able to be seen and get proper treatment at time of visit. Yes, there was a wait, but I also understand that it’s a walk in facility with make an appointment option. I would definitely recommend the make an appointment option because those patients were seen at their appointment time.
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March 2024 by Jim Power
Easy to schedule appointments online and the reception was friendly and efficient when I arrived. The Nurse was also friendly and efficient in addressing my needs. Well done!
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February 2024 by Kamisha77
HORRIBLE EXPERIENCE! STOP tryna be cheap and cross train your staff. Phlebotomy is a skill, a high level skill! NO ONE wants to keep having to be stuck and poked. Today, I had to get blood drawn, (AT MEDEXPRESS IN NEWARK) and because the tech wasn’t a phlebotomist or nurse that does blood draws, I got stuck in BOTH arms and the needle moved in and out of my arm, WITHOUT getting the blood that was needed for the test! I’m not a hard stick, never have been. So PLEASE, as a nurse/patient, hire people that are competent in their skill, and make sure that phlebotomy IS THEIR SKILL! I have to go back and go through this mess all over again??♀️
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February 2024 by Vincenzia Cappella
Amazing, so glad I went to MedEx wonderful experience .Would def go there again for any medical needs
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February 2024 by James
Very personable, was seen quickly, was very pleased with their professionalism.Thumbs ? would recommend this urgent care 1st.