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January 2024 by Theunis van Niekerk
Angie is the best groomer for poodles!
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August 2023 by Ginny Widdoes
My dog Mason and I love Playtime. The staff are all so nice and wonderful with the dogs. The dogs are well-matched by temperament so there is a lot of interaction and fun play. Special events like birthdays and holidays are celebrated with great photos taken by Lauren. Elyse does an amazing job of scheduling and treats every owner and pet as if they are the only special customer.My Mason squeals with excitement when we pull into the parking lot and comes home tired and happy.
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July 2023 by Kimberly Kennedy
My husband and I just adore Mary, she has been our groomer for our Sasha, Daisy and Lula for close to 13 years. Mary does a wonderful job, she is knowledgeable on breed pacific cuts, she is caring and so kind, when my fur babies get out of the car, they get so excited to see Mary, they know they are going to get lots of love we will not take them anywhere else
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May 2023 by Jennifer Hayman
I like bringing my dog Chase here for grooming I like his groomer, prices good and smaller place. Rating low bc for the past couple of months I have not been pleased with the front reception. Each time I arrive I am very pleasant. The greetings, attitude/tone is not. I was never informed about discount if you bring your dog every certain amount of wks for grooming each month. I never knew this until I heard her share this with other customers. When I asked her about it she gave me a strange look said info is posted on side wall. An ongoing customer each month should be informed of this by communication! There was a time I dropped off my dog /receptionist was eating lunch/talking and I was left standing there waiting (can’t remember how long) to be serviced and when she finally greeted me her face/tone was not pleasant!Lastly after Covid it seemed the smell of the reception area has been horrible, to the point I felt sick on my stomach. I understand it’s a grooming/play facility for dogs however it can smell better. My husband picked up our dog for the first time last month and he spoke about how bad the smell.In this field of work you treat all that come in with Great customer service as well as keeping front area smelling fresh. If not , for me I will spend my money elsewhere and will not recommend your facility.
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August 2022 by Nat Romance
We used to send out dog to daycare here. She loved it! The staff here are great at communicating how her was at daycare and how she interacted with other dogs. They also occasionally sent emails to check on our pup. We have since had to rehome our pup but she definitely loved it here and I would highly recommend them for the daycare and grooming services.
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June 2022 by Nat Rom
We used to send out dog to daycare here. She loved it! The staff here are great at communicating how her was at daycare and how she interacted with other dogs. They also occasionally sent emails to check on our pup. We have since had to rehome our pup but she definitely loved it here and I would highly recommend them for the daycare and grooming services.
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June 2022 by D S.
Just started to have my puppies go to PDD and they love it! Staff is very helpful and truly friendly.
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April 2022 by Brianna Z.
Amazing place for small group dog daycare :) Highly recommend for all dog owners out there
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March 2022 by Joanna Romano
My dog has not done well at other daycares, because she get nervous and overwhelmed. The staff at playtime took their time to help her feel comfortable and safe, and she even made a friend! They do an excellent job grooming her as well. She looks beautiful!
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February 2022 by Marleny Conrad
Horrendous experience! I think this place is great for smaller breeds and younger dogs. My dog is a Collie and he is 11 and I told the person he had arthritis so he would tend to sit down. My dog was prompted to walk on a ramp, he has never walked in one before and pancaked on the floor. He came out traumatized, shaking and unable to walk plus his hair looked worse.. The person in charge was alone on a Sunday. and couldn’t do anything to my dog except for detangling around his ears. She was very nice and attentive but she couldn’t handle my senior puppy.. We left devastated and took our dog to his vet the next day. Lots of medication and some shots, my puppy was able to walk again. I do not blame the young girl, she was not experienced. She was alone ( accidents may happen) and she told me the team would call us the next day or during the week to discuss about what happened or make another appointment for my Collie. Nobody called, they did not follow up or simply didn’t care.It was my experience and other people like my neighbors has had great experiences.Honestly find out about your customer dogs during that appointment call.
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September 2021 by Nikki G
We love love love Playtime. We have 3 dogs. One of them is very timid with other dogs. She was turned away from one of the big dog daycare/boarding chains because she "wasn't having enough fun" (she laid in the corner and kept to herself in the playroom).From the first phone call with Playtime, I could tell this place was different. The owner/manager took a good amount of time getting all the details about our dogs and explaining everything thoroughly. I had never felt so comfortable with the idea of someone else caring for my dogs. When we brought the dogs in for a temperament test, they let us know that our shy dog was a bit nervous, but it's nothing they couldn't handle. They actually made the effort to give her attention and try to get her to play and to be more comfortable. The service was incredibly individualized, which we truly needed. I can't say enough good things. Our dogs were happy and well taken care of while we were away. We love checking the FB page to see if there are any pics of our dogs. We've been back for daycare but please please please bring back overnight boarding. This place was a godsend!
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August 2021 by Patricia Schulze
I’ve been taking my dogs to PDD for over 15 years! The staff is amazing, patient, knowledgeable and kind. I live in Middletown but PDD is worth the drive. My dog starts pacing in the back seat as soon as I pull in and can’t wait to get out. This is not the same behavior when he first started going. The staff worked to get him comfortable and after 3 weeks, he can’t wait to go thru the door. Thanks ladies for all that you do!
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My dog Gus loves it here thank you so much for taking such good care of him ?❤
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August 2021 by Renee Scully
This is the Best Doggie Day are! All of the girls are so amazing! Radar gets the best care there! Jessica...Mallory...Lauren...Kelsie...Angie...and all of the other girls we can't Thank You Enough! Love you all???
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May 2021 by Andrea Cocco Jordan
This place is great. My pup really doesn't like being taken from her family to go for her bath, but they are so sweet with her. They do a great job with her bath, along with nail trim, and keeping her floppy ears clean.My family also utilizes their daycare option from time to time, and the dog's love it.The people here know dogs, and take every precaution to make sure your pup stays safe.Costs for baths range, depending on breed and need, but they're definitely competitive.
