Porter Ford, part of the Porter Automotive Group, is a family-owned business serving the community since 1925. Customers consistently praise the dealership for its friendly and helpful staff, especially highlighting the professionalism and dedication of sales professionals like Jillian Otto and Chris Mann. Jillian is frequently commended for making the car-buying process smooth, stress-free, and enjoyable, with her attentive service and genuine care standing out. Customers appreciate that the dealership listens to their needs, provides clear information, and avoids high-pressure tactics, making the experience quick and straightforward. The service department also receives high marks for timely and efficient work. One customer had a flat tire replaced promptly after calling, with staff like Brianna providing excellent support. Others mention that service visits go smoothly, with staff members like Lorenzo ensuring a hassle-free experience. Overall, Porter Ford is recognized for its outstanding customer service, knowledgeable staff, and commitment to customer satisfaction. Many customers leave feeling confident and happy with their purchases and service experiences, reaffirming the dealership’s reputation as a trusted local business that values its community and customers.
Service Advisor was awesome. She discussed my options for my problem. She put my mind at ease.
November 2025
Alonzo at Porter Ford Newark de was excellent as always happy to work either him
November 2025
Christopher Drew Mann did a superb job selling my F150 Rosch to me. To be honest I am a repeat customer. I purchased a 2017 Mustang from him before. The service is excellent and you should pay him a visit for your next Ford purchase.
