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January 2024 by Vani K
Very clean and good services. I drive 40min to go here. It's worth trying. Staff are very friendly.
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January 2024 by Tali L
This place is so nicely decorated. I love coming here to get waxed. Aja is the best waxer.
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January 2024 by Minista Jazz
A Mixed Experience at Rio Jewel StarsOur recent visit to Rio Jewel Spa was a journey of relaxation with an unexpected turn. The booking process, a seamless online experience, set a promising tone for our visit. Upon arrival, the spa's ambiance was a haven of tranquility, impeccably clean and instantly soothing.The highlight was the massage service purchased for my wife. The skill and expertise offered by the staff were commendable, contributing to a rejuvenating experience. However, an element of the visit did give us pause for thought.After her session, my wife received a personal card from Lynette for at-home mobile massage services. While the initiative and entrepreneurship are appreciated, the context of this offer seemed misplaced. In a professional setting, such solicitations can blur the lines of business decorum. If mobile services are a part of the spa's offerings, a more appropriate channel would be through the official booking system. This ensures transparency and maintains the integrity of the professional-client relationship.This experience left us with mixed feelings. The spa itself is a sanctuary of peace and relaxation, yet the overture for personal services, albeit well-intentioned, felt incongruent with the professional environment we expected. It raised questions about the appropriateness of such interactions within the workplace.In reflection, while the services rendered at the spa are of high quality, future considerations for booking will be influenced by this experience. A suggestion for the management would be to streamline all services, including mobile options, through the official channels, to uphold the professional standards that clients expect and deserve.
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December 2023 by Angela Henry
Amazing staff and service. First time doing a 90min massage. Lynette was awesome! Will definitely be back!
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November 2023 by Sydney BROWN
Had an amazing experience! Very professional staff. Made me feel very comfortable.
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November 2023 by Shante Hynson
If you are looking for a black owned CLEAN & PROFESSIONAL spa here in Delaware!!! Look no further. Everything was great. The receptionist is warm & welcoming. Lilli did a great job and made sure to ask about pressure preference beforehand and again when I had to turn over. I will definitely be back.
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October 2023 by Jackie Cozza
From the first time you enter you are greeted with a welcoming smile. Every one is lovely. Especially Marisol and Gwen!! Just a pleasant overall experience. WOULD NOT GO ANYWHERE ELSE.
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September 2023 by Devon T.
Gave my wife a massage for her birthday. For the first time there and I am totally pleased. Every husband or boyfriend should give her an experience at this spa, \nTotal satisfaction
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September 2023 by Megan Kolbay
Highly recommend! Best sugaring experience I’ve ever had (I have been sugaring for some time and have gone to many different practitioners). Aja was friendly, professional, accommodating and very skilled. I was comfortable, it was pain free and an overall great experience.
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August 2023 by Miriam N
This place is horrible. I got an Groupon for a waxing, the service was not the best because it took so long (1 hour and some minutes when I’ve been places that in 15 minutes they do the waxing), and how it was expected they forced me to schedule another appointment. They were very pushy trying me to schedule more services besides what I got and saying that they were a new spa and they wanted new clients. I canceled my appointment later, but I’ve never thought they will call on a Saturday at 10 am saying that I had “an appointment “ and I had to be there in 6 minutes because the appointment was at 10 and they will charge me the full price anyway. They never called, texted or emailed me a remainder like they did when I got the Groupon.I just giving people a heads up because the person who called me said multiple times that they will charge me the full price of the waxing anyway. Who called was not helpful at all because she will keep insisting that they had a policy where they charge the full amount whether you show or not. I know this is a new spa and they might straggle having business but this is not the way to do business.Not recommended at all
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August 2023 by Traci Alspach
Beautiful, clean environment with a relaxing ambiance. Marisol is amazing! She’s friendly & a great aesthetician! Everyone there are so nice!
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August 2023 by Carla Tilghman
There are so many amazing things I can say about this place. First things first, classy! This place looks high end, top tier design and the guest service matches the look. I was greeted with smiles and immediately seen. They acknowledged immediately that someone walked through their door. I was a last minute appointment and they were so willing to accommodate all of my needs in such a quick and timely manner. Secondly, the staff was incredible. I am currently 28 weeks pregnant with my first child who is a girl and the staff was so thoughtful they made sure there were pink satin pillows and blankets and cute little bears. It’s the little details and the thoughtfulness behind the staff that astounds me. Lastly, I would like to speak on their amazing masseuse Lynette who did wonders on my body and had the upmost respect and care for my child. I came in with back pain, low energy and some knee pain. Lynette was so patient with me and took time to work out all my tense areas. By the end, I was asleep peacefully and my body has been feeling rejuvenated, restored and balanced; a feeling I have not had in a long time. My energy is re-centered. I am truly thankful for the amazing staff, the astounding service, and the peace I was given while at Rio Jewel Spa. You better believe I will be returning!
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August 2023 by Frank Hall
I loved my experience here. I found out about this business from a flyer in my gym across the parking lot. I called on my birthday (they didn’t know that) last minute and they were able to accommodate me with a smile. It was one of the better massages I have ever had, and I’ve had many a massage. Along with the quality massage the staff was incredible. As soon as you walked in you were given a warm greeting and a short form to fill out. As soon as I was done I was whiskey away for my amazing massage. After I finished I was offered the regular bottle of water you get after a massage. But when I walked in one of the staff was sipping a root beer. I mentioned that it looked delicious. When I came out into the lobby there was an ice cold root beer waiting for me. I bought my sister a massage for her belated birthday gift and I can’t wait to see what she thinks. Can’t wait to go back. Promised them I would schedule ahead next time ?
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August 2023 by Melissa Henderson
My husband & myself had a couples massage (we have had several at other places). We would say that this was the best one yet. Very clean, professional & friendly staff. A1 SERVICE. We will be regulars going forward. If you want to have a relaxing massage, this is the place for you.
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August 2023 by Kristal Goodson
Hey y’all this spa is top notch! Don’t listen to any negativity! This place is all that! Don’t try to destroy a great business because you don’t want to follow rules! Anybody that has visited there can tell you that it is very clean and upscale. I have never been to any other place that has this awesome design. The people here go above and beyond to service their clients! Keep up the Great work Rio Jewel Spa!
