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April 2024 by Sean H
Very rude unfriendly,and unprofessional employees we waited way to long for a cup of coffee and felt very unwelcome would not recommend this Starbucks to anyone.
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April 2024 by Hee Go
I ordered Venti but they gave me Grande and said we don’t have venti cup. Call to 1-800 and get the refund! and they took my drink back! Busy, unfriendly, unprofessional!Matcha latte tases sucks and the color is dark green. Never experienced like this in Starbucks. I called to CS and report these!
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April 2024 by Alvaro Morales
45 mins to pick up an online order.
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April 2024 by Alexa Ray
Great Starbucks! My order was ready fast.
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April 2024 by Michelle Ming
I arrived at 1831 and the app wouldn't let me place a mobile order because it said the location closed at 1900. The GM (as per her name tag) asked to take my order, so I handed her my phone showing what I wanted (I had to select another store to add the drinks to my cart, to show her). She took one look at the items, SCOWLED, then RUDELY told me, "Oh I am NOT putting this in. I'll get someone else to do it." Talk about unprofessional! ZERO stars for her (lack of) service! ?The barista who took my order was SUPER friendly (⭐⭐⭐⭐⭐) and apologized profusely for the rude GM. Our drinks were made perfectly and quickly.Parking: Shared lot with the rest stop Welcome Center
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April 2024 by Mary Monahan
The Starbucks is in a separate building northeast of the main travel plaza. It is mostly like all other Starbucks except for the periodic long line for the rest room since there are only two stalls and it is a travel plaza.
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April 2024 by Monica S.
I would give them 0 stars if possible. I was very disappointed, just like the other reviews. I had to wait for more than 30 minutes to get my drinks, and there was a mistake in my order. Bad service. The drinks tasted horrible compared to the other establishments.
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April 2024 by David Y
Waited 20 mins for my coffee! The guy next to me said the same. They're clearly severely understaffed and don't care. Wish I knew and just have not gone here. Do yourself a favor and stay away!
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April 2024 by Nicolas Bendersky
Six ppl working, inly one taking care of the line. Rest for online orders and drive-thru. If you are going to serve that many orders probably hire more ppl.Very bad service
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April 2024 by haopeng xia
Their service attitude is very bad. Just because they didn't listen clearly, they started insulting and getting angry.
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March 2024 by Clark Rocok
Nice people work here.
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March 2024 by Stealth
Stopped at the plaza here to get some much-needed rest after driving for 11 hours. got a coffee here after sleeping for a few hours before getting back on the road. All I can say is that it met my expectations.
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March 2024 by Sharon Dargan
Friendly, courteous
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March 2024 by Victor Namnum
Charged $4.10 for hot milk in a cup. We had also ordered and paid in full for a coffee and a latte so it’s not like we weren’t ordering anything.
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March 2024 by MOTI BEKELE
This place sucks, we got carmel Frappuccinos and both wereterrible.
