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December 2023 by Catherine Ciabattoni
This was my second visit to uBreakifix in Newark. In both instances I received excellent service. Short wait time, immediate repair. Today I saw Timothy, but In both instances, Technician was very polite and helpful. Hopefully I won't need to return, but if I have another problem, I know where to go!
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December 2023 by Anthony Hurst Sr
This is the very first time we used your service and were extremely pleased. The technicians, especially Tim, were great to deal with. Our problem was understood, and the final results were amazing!
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December 2023 by Peter Thompson
The staff was very friendly helpful and honest. They tried to fix it. The main motherboard on the fold4 was the problem. they tried to fix it and I was very appreciative. I will recommend this location to my friends for phone fixes. Thank you
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November 2023 by Barry Pena
The technicians Byron and Timothy were very professional and the repair was completely super quickly. I cannot tell that my phone was taken apart. There is another repair shop just down the street from this location that is a different company. Byron and Timothy are lightyears ahead of this other location.
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November 2023 by Cecil Coutinho
I bought a screen via Amazon and tried to install it myself. The screen did not work, and I ended up damaging a part of the iPhone SE. Sinan repaired it within 30 mins. I was amazed. Phone works flawlessly and it came with a 1 year labor warranty. Great service and it was less expensive than a new iphone!
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October 2023 by Pat Carpenter
Very polite and promise to have the job done I thought record time and it was. Thanks for the great service it was much appreciated.
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September 2023 by Ella Cistaro
Fast and plesant service. I cracked my phone camera and left it to be fixed, and it was ready in an hour. The staff member who helped me was so nice. Definitely reccomend.
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September 2023 by Michael Weibel
I was extremely happy with the quick and attentive service, and I consider the cost extremely reasonable given the cost of the part and service required.
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September 2023 by LX F
Tim was excellent to work with! I was having a really hard time trying to deal with Samsung directly and getting no where. I contacted ubreakifix and Tim was so easy to work with. He is friendly and knowledgeable and so very helpful. In a few minutes I was closer to getting my phone fixed than the week and a half I wasted dealing with Samsung tech support and repair center. I will continue to use ubreakifix services in the future and highly recommend them to everyone!
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September 2023 by Monamittee
The process can be difficult if you need to find another store. Their system is not store to store. All stores may not have your part. Younhave to do the research yourself. I had to switch stores and girl said they had the part and she lied. A pain for 48 hours.
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September 2023 by Fairy Thomas
Byron , have Great customer experience. That is very hard to found these days. He was very patient and pleasant.
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September 2023 by Lynn Marie
Byron was fast and efficient! He kept me smiling and made my experience easy! Thank you!
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July 2023 by Shalaya M
Fixed my computer in a reasonable time and shipped it to me in another state. Thank you to Paul and the team
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July 2023 by Abdulrehman A.
Ok imagine this, you spill water on your switch. You go to uBreakiFix. They charge you $150. They take 2 whole weeks to get your console back. They fix the issue but they break the controller. I wasn't too upset because if it was only that all I had to do was buy a new controller. If that's all they did. What they didn't mention was the fact that they broke not only the controller but also the thing that lets any controller connect. Did I mention that they charged full price for this? So anyways I can't even use my system because uBreakiFix doesn't know how to fix tech it feels like. The worst part is a controller is $80 so I've spent $230 to fix my system that costs $300. Never should you have to spend almost the console's original price to fix the console. The point is uBreakiFix is a scummy place with bad business practices.
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June 2023 by Peggy Thomas
I broke the screen on my brand new iPhone. Luckily, the insurance co. referred me to uBreakiFix. They were awesome. Screen fixed in an hour and looks great. Byron is super friendly and knowledgeable. I highly recommend!
