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March 2024 by Vani K
They started facial services. I was excited to go back. I booked for 60 min facial. Lady who do facial recommended me to do calming facial. She hardly did 20 min facial and charged me $65. I asked her i got express facial, why i am charged $65. She said it is actually 45min facial. 15min for consultation and 30min for facial. Since you are a old customer. You dont need consultation. But you still pay $65. I am not going back again.
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February 2024 by eslly e
Got my eyebrows done at the benefit brow bar and Aneliz did a great job!!! helped me fix my uneven brows :)
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February 2024 by Yelisia Jones
I’m still sitting under the drier after what was supposed to be a 2hr appointment has turned to almost 5yrs! The stylist, Danielle, is extremely incompetent. I showed her a few pictures of the color and cut I wanted but it turned out nothing like it! Like nowhere near what I asked for.I will hand it to her she then tried to make a correction to her mistake but she’s now charging charging me more for her mistake. If you have to come here get a different stylist. I’m extremely upset.
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February 2024 by logan snapp
I just wanted to shout out Amanda! She was so kind and helped me find exactly what I was looking for! I appreciated her help!!
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January 2024 by Kalyn Thomas
Eyeshadow palettes are destroyed, lipsticks opened and smashed. Basically most things with powder in it are smashed. Disgusting
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December 2023 by TRACY WILSON
I would give it a zero stars if I could.THE MANAGER JASMIN NEEDS TO BE FIRED!!HORRIBLE CUSTOMER SERVICE, VERY DISRESPECTFUL, NOT KNOWLEDGEABLE ABOUT ANYTHING. TREATS YOU LIKE YOUR NOTHING. WORST EXPERIENCE EVER FOR CHRISTMAS SHOPPING.HATED IT.
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December 2023 by Candy Lizette
There’s not enough gratitude or a perfect word to explain how I feel. I walked in feeling down and somewhat insecure, mainly because I didn’t know exactly what I wanted.But Miss Danielle was so professional and patient with me, she completely transformed my entire life. She gave me a look a didn’t know I could pull off. I am extremely grateful for her work. I 100% recommend anyone with Danielle she knows what she’s doing, she’s AMAZING! She will be the only person I trust my hair with! Like the way she put a smile on me is an experience!So don’t be scared to book with her ☺️
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December 2023 by christian
Needed help with a product and Grace was very helpful. 10/10 customer service
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December 2023 by Erin Palagye
Great selection of makeup
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November 2023 by Marie P
Great place very busy so go early
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October 2023 by Maria McKinney
Came here super excited cos i’m from Canada and we don’t have an ulta! I had a list of things I wanted to get and unfortunately i was only able to find 3 out of the 7 items. There were a bunch of boxes of shipment out infront of the brands and I wasn’t gonna go digging in them lol. The cashier signed me up and i was supposed to get a Juvia’s place GWP but they ran out so the cashier gave me another GWP instead so i appreciated that. Hygiene stations could also be more cleaner with other disposable options.
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October 2023 by Sarah Luchetti
I've been a customer of this Ulta since they've opened and I've had many treatments there. The stylist I was booked with incredibly rude and unnecessarily mean. Many good stylists have left over the years and I feel like the quality has changed. I won't be returning.
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September 2023 by Chelsea Farina
Today Nikki did my blowout & every day makeup application. I cannot say enough good things about my experience! The consultation was very thorough and my expectations were exceeded. My hair was soft and voluminous. My makeup looked amazing as well. I will definitely be back & recommend her to anyone!
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September 2023 by Crystal Thomas
I scheduled an appointment with Ulta because I had such a great experience while living in another state. Sadly the level of salon expertise and professionalism does not translate across the brand. I had a full root touch up which includes a blow out. The results were less than satisfactory. I voiced my concerns and my stylist Nikki, who offered to try to fix her disaster of a blow out but to no avail was unsuccessful. Rather than working to find a solution to satisfy the customer she continued to offer other services as an up charge to fix her inadequacies. When I asked for a hair clip at the very least to cover the damage she refused raising her voice to a disrespectful yell, bringing attention to the matter before storming off. This occurred while the manager watched without any intervention. Bear in mind it was raining. I had to request a hair cover to leave the salon. After over a year of receiving services with Ulta in another State, I will no longer receive salon services from Ulta.Sincerely,A very disappointed and dissatisfied former customer.
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August 2023 by Jenny Correa
Let's start the i made an appointment for the day of my wedding i received a confirmation in my phone number. When i go at 11am i sit and waiting it's 1120am and i ask someone i had and appointment at 11am and result they erase my appointment and everything. How can i have a txt saying my date, time. Result like magic my appointment was gone, they said they didn't have my number, how can they don't have my number but i have a txt from them confirming my appointment using my phone number. After i said everything they were like they don't care they don't know anything.
