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May 2025 by Douglas
The worst delivery system.
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March 2025 by Gretchen McDermott
Based on prior negative reviews I was braced for the worst, but I had such a terrific experience, I felt the need to write a review. I stopped in around 2pm today to submit a passport application and the entire transaction took less than 10 minutes. It was easy and straight forward. The woman helping us, Joni, was very helpful and friendly.
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January 2025 by Megan
To the blonde worker with glasses who was shockingly rude to me at 4 PM today—I will never return to this location. I walked in 30 minutes before closing to make a return after being misinformed about whether to take my package to UPS or USPS. No problem, I drove to USPS and was the only customer there.
The employee “greeted” me with a rude tone, asking, “Can I help you?” I explained I needed to make a return and placed my package and return slip on the counter. She rolled her eyes “You need to tape this up and cut the paper before I’ll even touch that.” Surprised, I asked if she could assist, and she handed me scissors while pointing me to purchase tape.
She then walked to the back and chatted with another employee for over 5 minutes, leaving me standing there waiting to be rung up for the tape. No acknowledgment, no help. Frustrated, I left without completing my return.
This experience was unacceptable. I understand being busy or close to closing, but neither applied here. The attitude and lack of customer service were just awful.
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December 2024 by Paul Kastner
I often go out of my way to use this PO. Those behind the counter are helpful and nice to customers, even the difficult and demanding ones like, I’m sure, those who have written bad reviews here.
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December 2024 by Pat Schnekenburger
Postal delivery by local person constantly screwed up not our usual guy but the one who covers mail is in wrong box and half the people here are not here for seasonal she is really bad.
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September 2024 by Timothy Scherer
Lost 2 large packages. Tracked it to this location. No help or explanation.
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August 2024 by Benjamin Anthony
Poorly run place and phone number doesn’t work.
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July 2024 by Kim Hine
The people working here are ofno help,they just pass the buck and drop the ball,no help must be rocket science, been waiting just for a key so I can get my mail out of my mailbox.
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July 2024 by Kevin Luu
I don’t really need to say anything because everyone else giving reviews already said it?
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July 2024 by Brandon Baker
Very unhelpful the guy had a slight attitude b/c I came in 5 minutes of closing. If the employees want to talk about the customers coming in last minute you could do it where the customer won’t hear you or wait until they leave.
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June 2024 by Cody Brown
The WORST REPRESENTATION of the Over 100 year old United States Post Service in history. They made my pregnant wife cry over a tiny piece of tape she was willing to Pay for! NEVER COME HERE they are known for up charging prices as well. never ever again and corporate should shut this place down.
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April 2024 by Judy Meshok
Very friendly and helpful people
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March 2024 by Mr. Grinch
How the hell yall deliver my package to the wrong address
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February 2024 by Olivia Marcello
Tuesday 2/6/24Today, I entered the Atlantic Post Office at around 12:50 or so. I needed to mail two items, one was a light box, maybe 2-4 oz., to go Montgomery County, MD. Approx a 3 hr drive from home in DE. The office was not busy, the first customer agent was helpful but bc cause I had put a Priority label on it the item was $11.50. He told me that if I used another label it would be $9.50 and indicated that I should go to where the label were, which I did.There weren't any just regular labels, only Priority, so I took two, took off the "priority label" to write out the label.I went back in line to the mail is processed. The gentleman that I originally spoke with was coming back on but the other and only service agent called me over He could have, out of kindness, just said the label was not proper, explained it, but let it go. I let it go and paid the $11.50, but made the comment that it was only a 3 hour drive to MD. He made a smart remark that I should take it there then, His demeaner and response were unprofessional and unacceptable and his derision on full display. After his remark, I basically let loose and called him an """-Hole. Which he deserved. WE THE PEOPLE pay part of their salary. They are a PUBLIC SERVANT. I've heard from other senior citizens that Postal Service here in Milleville, DE has a low customer service rating bc of rudeness to elderly people! We may be older, but we VOTE and call our REPRESENTATIVES!
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January 2024 by Jan Rousse
Today, I entered the Ocean View Post Office at approximately 4:15 pm. I needed a mailing envelope which took me about 5 minutes to write out the label and seal the envelope. I walked over to the entrance of the room where the mail is processed. There was a line and I got behind this male person, approximately 4:20pm. I waited about 3-4 minutes, it was still before 4:30pm. The person in front of me, a male person with keys in his hand was not moving. At first, I assumed they were his car keys - found out they were not. Because the line was moving yet he was not, I asked him if he was in line. He said no - the post office was closed and I could not go inside.I responded, I was inside the building. He said it did not matter, I could not enter. I said, you saw me around the corner and watched me walk behind you and wait - in line. He never said a word, he could have, out of kindness, explain to me what was going on. It was obvious that I had no idea. He just had me wait behind him as he rattled his keys. Once I found out, only because I asked, I did respond with a, you’ve got to be kidding me!” As I left the building, before 4:30pm, he just had one of “those smiles” on his face! WHAT HAS HAPPENED TO CUSTOMER SERVICE! I can truly understand why the Ocean View Postal Service has a low customer service rating!
