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January 2024 by Mary Spencer
I recently had residential solar installed by Clean Energy USA, had an excellent experience and would highly recommend them to others looking for solar. Everyone I interacted with (Sales, Operations, Installation and Post install activity) was professional, knowledgeable and a pleasure to work with. The entire process was extremely efficient, internally the Clean Energy USA team members work seamlessly behind the scenes to ensure a smooth process for customers. There was no guessing or waiting around for next steps – Clean Energy USA handled it all!
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January 2024 by Tommy (TommyFDNY)
I am in complete awe at the extremely outstanding job they all have done for us and the install.The organization, the cleanliness and attention to detail is something of a rarity these days. The team went above and beyond. They explained the process to me throughout the install and initial project inception.There were no short-cuts taken and the in-depth attention to caution with regards to causing other home system(s) damage(s) was so comforting.They all need to be commended. The team needs to also be rewarded and recognized for their above and beyond service, their friendly demeanor, their workmanship and over performance in their taskings. Thank you!!
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December 2023 by John Scott
We installed a large, residential solar system 4 years ago. All worked as advertised. Had our first problem this week. Called customer service and immediately received a response from Tabitha. Tabitha then dispatched Bryan (installer) on-site in a few hours and our unit was fixed in 15 minutes. A good company sells a product. A great company has great service/support when things break or go wrong. 100% happy with Clean Energy USA!!!!
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October 2023 by Ariana Whitaker
I have had such a great experience with Clean Energy USA. So professional, so efficient, helpful, knowledgeable, and kind. I cannot say enough about how wonderful my interactions with the crew were, from start to finish, sales to install to after install support. I would recommend Clean Energy to anyone in the area who is considering going Solar!
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September 2023 by Mary Kotowski
Everything went well from the beginning to the end. All questions were answered and installers did a great job. Very happy with my solar!
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August 2023 by Mary K.
This company provided great services from our first moment of asking for an estimate to install of solar. We are very happy with our panels. They look great and save us so much money on our electric bill!!
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July 2023 by Bruce Namerow
I've been very impressed with my experience with Clean Energy USA. Unlike all the other contractors we used when building our new home, they were always responsible, did not require follow-up and did everything they said they would do in a quality manner. They made what can be a complicated process easy and relatively quick.We had one issue during our install that required moving some vents in our roof. At first, they said our builder needed to move them, but when I asked if they could, they had a roofer out in a matter of days to do it for us at no chrage. It was a tremendous help given my builder likely would have taken weeks and charged a fortune.Can't recommend them enough!
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June 2023 by F Nidz
Excellent service, very good technicians. Nice explanation of the system, easy to understand and informative. Rachael is very helpful both on the phone and by email, we greatly appreciate her terrific level of service. Overall a wonderful company to deal with.
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April 2023 by Bryan Mertz
Great company.
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November 2022 by Barry Kerns
I have requested them to cease sending me emails constantly, yet I receive them anyway and most every day.
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November 2022 by Paul Nastasi
Called 4 times for someone to call me back. I will not call again.
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November 2022 by Miney Single
I’m am extremely disappointed with my experience with this company. They told me to sign up to lock in a rate whileI talked to my husband and that if I don’t want to continue with the process they would cancel me first thing the next day. My husband decided not to go solar and I sent the email first thing the next day. No response. I sent multiple emails to the sales rep (Kyle Freeman), the project manager and the loan company with no response. I finally get ahold of the sales rep 3 days later and he says “oh no worry I will cancel it and you should have cancelation confirmation emails by later today (Friday) at the latest Monday”. Here I am 2 weeks later no cancellation email in sight nor has he responded to my follow up emails. I will NEVER use this company!
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November 2022 by Ben Zeloof
I contracted with CE USA to install solar during the construction of my house, and also asked about a eventually getting a generator - now, this was at the time when Schell Brothers wasn't offering generators due to supply chain issues. I called the sales guy multiple times, he said he would get back to me, never did. So I arranged with another company for a generator.Turns out that additional work is needed so that the solar inverter disengages when the power goes out and the generator kicks on. I called CE USA, now they say this is a new request even though I had discussed it with them. They sent over an electrician to determine the needed materials 3 weeks ago, I have not heard anything since. I have left multiple messages on the customer service voicemail -- they never answer the phone -- and nobody has called back.I left one last voice mail for them, suggesting they should remove the part of the greeting which says "Your call is very important to us". It ain't, or they would have called me back.
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November 2022 by Jacki Slonin
Long story short... Rep was inattentive for weeks with excuses. However after finding out this is a Shell Brothers company I would never utilize them.Since my first review seemed to be deleted I posted a much shorter version.
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November 2022 by Andrew
I'm very pleased with their work and removing and reinstalling my solar panels for my roof replacement. They were very punctual and performed all work as agreed to.
