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March 2024 by John Gruwell
Pharmacy opens too late, closes too early. An incomprehensible closing mid day. Without question the worst run pharmacy imaginable.
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February 2024 by Tabitha Golt
I have been so impressed by not only the friendly staff but the pharmacist Kathy McGinness. She takes her time to explain my prescriptions to me. I mean she goes over and above to make sure every customer has a positive experience. And the CVS is always busy but I don’t feel the stress of going to the doctor pharmacy now that I switched from Walgreens to CVS. And it’s further to get to the CVS then the pharmacy’s I have near me but definitely worth it. Please make sure to share this with the staff. They are all doing an excellent job.
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January 2024 by Tim Buchholz
Sometimes there is a wait at the prescription counter.
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January 2024 by Wolfgang Sander
Some prices out of control and not competitive
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December 2023 by Farid
Caring, compassionate, knowledgeable, and responsive. Strong sense of serving the Public. Thank you Kathy McGuiness. You are the best. CVS is lucky to have her as Pharmacist.
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December 2023 by F
Caring, compassionate, knowledgeable, and responsive. Strong sense of serving the Public. Thank you Kathy McGuiness. You are the best. CVS is lucky to have her as Pharmacist.
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October 2023 by Jessica T
Drove 30 minutes for a vaccine appt, arrived they told me my federal insurance doesn't cover the vaccine! (Went to another pharmacy who were able to bill with no problem, go figure). When asked if they were part of the Bridge Access program (as clearly stated on their website), the pharmacist had no idea. Note: I had tried to call ahead of time to make sure everything was clear before driving 1hr out of my way; the phone never rings to a person, you can only leave a message. They were nice enough to return my call ... 26 hours later - how useless. You'd think they were understaffed, but when I had arrived there were 6 staff and barely any customers so there is no excuse for this level of incompetency or poor customer service. CVS has lost a customer.
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October 2023 by Michael Zajic
Calling this store is a nightmare of auto menus determined to get you to abandon hope of speaking to a person. All the CVS stores have kept reducing staff, not in customer service business anymore. Good luck or try a local independent pharmacy where a person answers phone and service is way better.
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October 2023 by Bunky Markert
Received the RSV vaccine. Easy to schedule and check-in. Expertly administered by Irene.
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September 2023 by Mary Thomas
Kathleen Mcguiness in the pharmacy is professional, pleasant, and HELPFUL! Her customer service is 100% dedicated to the clients. Well done CVS, excellent addition to your company!!!
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September 2023 by Andrea Chamblee
Never getting another prescription filled here. CVS does not answer the phone anymore so unless you have your prescription number you can't find out the status. You can't get through. It doesn't ring at the store location.
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August 2023 by Anna Johnson
CVS Pharmacist hung up on me as I was speaking to her which was extremely rude and unprofessional. They then said I have to speak to my insurance about the 3 rejected medications I was prescribed. No its ur job to get in contact with my doctor not just mine. Will NEVER be going there again. Smh
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August 2023 by Rich Feltz
The cashier Elizabeth in the pharmacy dept is great. Always friendly with a smile and very efficient. I've seen her running two registers at the same time to get the line down faster. Everyone is quick to write their negative reviews i wanted to do a positive one.
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August 2023 by 9to5 Outdoors
Pharmacy: Elizabeth has absolutely the worst customer service abilities possible. I hope you, nor your family need to rely on her services for prescriptions. Had an emergency prescription sent to the rehobeth location for an eye infection (can’t see). I sent my cousin to pick the meds up as i was going to arrive late. Elizabeth told me on the phone that everything was ready and that my cousin better be there no later than 7pm, because she was closing the pharmacy. My cousin arrived at 6:58 and Elizabeth LIED about the prescription not being ready. It was 6:58(pharmacy closes at 7) and she didn’t want to mess with my insurance information and told my cousin to tell me to come back the next day. I came back this morning and everything was magically ready. Elizabeth said that my cousin provided all the insurance information to her and she was able to run it this morning. That’s another lie, my cousin never provided any insurance information to her.Do yourself a favor and take your business elsewhere. Lying when it comes to medicine is a horrible thing that bears no ethics. Do better Elizabeth
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August 2023 by Joanne Stevens Hoertz
Horrible store and most idiotic processes . We received electronic notification script ready and they refused to wait on usUnless the person behind thx counter called your name . It wasn’t a drop off .I’ve never seen anything like thisGo to Rite Aid