Money Transfers in Rehoboth Beach, DE

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“For a long time, I've lived in fear of Walmart's Customer Service department. Usually long, slow lines. My Mom bought a portable stereo yesterday. It didn't work right and had to go back immediately. Unfortunately, she had somehow immediately lost or had not received her receipt. I assumed that there was no way they would allow a return without a receipt and that we were screwed. I had a lightbulb moment and decided to call the store. I actually got someone on the phone (win #1). She was very helpful (win #2) and told me that the Customer Service department could print me a *duplicate receipt* if I had the same card used for payment. So I drove back down there, busted radio and credit card in hand. There was only one person in front of me. Girl at the counter was also very helpful (win #3). Asked me to put my card in the reader then she scanned the item. She asked me if there was anything wrong with it and I said to be honest, I really just want to return it. So we skipped the duplicate receipt charade and she just put the funds bank on my Mom's card and gave me a receipt for that. Big win #4...happy!Still not comfortable with Walmart's business practices, but I had a great customer experience.”

2.4 Poor8 Reviews

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