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April 2023 by Charles H.
For a long time, I've lived in fear of Walmart's Customer Service department. Usually long, slow lines. My Mom bought a portable stereo yesterday. It didn't work right and had to go back immediately. Unfortunately, she had somehow immediately lost or had not received her receipt. I assumed that there was no way they would allow a return without a receipt and that we were screwed. I had a lightbulb moment and decided to call the store. I actually got someone on the phone (win #1). She was very helpful (win #2) and told me that the Customer Service department could print me a *duplicate receipt* if I had the same card used for payment. So I drove back down there, busted radio and credit card in hand. There was only one person in front of me. Girl at the counter was also very helpful (win #3). Asked me to put my card in the reader then she scanned the item. She asked me if there was anything wrong with it and I said to be honest, I really just want to return it. So we skipped the duplicate receipt charade and she just put the funds bank on my Mom's card and gave me a receipt for that. Big win #4...happy!Still not comfortable with Walmart's business practices, but I had a great customer experience.
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October 2022 by Bruce K.
This Walmart is not a Supercenter. This store does have the clothing, personal care, pet supplies, electronics, sporting goods and housewares like other Walmart stores. But it has a very limited grocery section with no fresh produce, limited frozen, no deli and no meats. Even the dairy is limited. What they do have was somewhat well stocked but the shelves were missing cold drinks, bread and I never did manage to find the cheese. I managed to park the Sprinter van here overnight. I was at the front side of the lot near the dumpster by Wendy's. [Review 18191 overall - 108 in Delaware - 1713 of 2022.]
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September 2022 by Jennifer C.
The store is dirty. The food aisles are under stocked and disorganized. The employees act like they're doing you a favor by ringing up your order. Customer Service counter staff was rude and had little knowledge when I asked what aisle an item would be in after the app failed me. I only go here if I need something I've forgotten last minute for going into the beach like sunscreen, sunglasses,bathing suit, tissues, ibuprofen, etc. . The selection always looks like they just had a huge sale and haven't recovered bc the shelves are emptyish and disorganized. The app gives the wrong aisle for where things SHOULD be, but aren't necessarily. I try not to have to go to this one at all. If your desire ste, it may do in a pinch fur an extra pack of socks or panties or cleaning supplies. This area needs a Supercenter or a Target. Aggravating every visit.
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September 2022 by Robyn H.
TERRIBLE CUSTOMER SERVICE. Amanda is a terrible and rude Manager. They do not stand by their sales or service. If you have to go to Walmart go to another one. Unprofessional and ignorant.
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July 2022 by Sahil V.
Horrible and the worst experience I ever had at a Walmart, all due to one cashier who wanted to tell me that my wife and me were not from a "decent city" (Baltimore and NYC) what we thought was a friendly conversation became a nuisance type argument about how WHEREE we are from are the worst cities to live in. Not the best thing for tourists, specially when it's the only damn Walmart in this ocean city.
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July 2022 by Patrick P.
We are here on vacation with our family of six. They had everything we needed! We got some aloe for sunburn, a little food for the condo, and even a boogie board! There was only one cashier open which is why I did not give five stars. Have more cashiers open. Surprisingly there is not a Walmart near where we live in Pennsylvania. It was nice to go and be able to get lots of things.
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May 2022 by Emory L.
Just another typical Walmart. A bit congested at the check out area but the line moves fast.
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April 2022 by Mukban M.
Lazy pharmacist can't can't walk 10 feet to go price check items . also employees can be rude with no ability to speak to people.
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February 2022 by Mike W.
This store may have what you need but make no mistake; it's a dump. The aisles are two inches wide. There are no baskets to carry for shopping, only regular carts which are really good for playing bumper cars with inconsiderate customers. Items on the shelves are often sitting amidst chaos, as if tidying up all the clutter is something never considered. Lines are usually long. The layout of things at the front of the store is not conducive to an organized checkout process. Oh and the anti-vaxxers are always out in full force. The only thing positive I can think of is that employees here have almost always been friendly. Still, I long for the day when there's a Target that's closer than Dover.
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April 2021 by S M.
Horrendous, nasty place. Long lines, not enough registers open. I went to use the bathroom and the cleaner guy was just about to clean it but had not started and was at the doorway as another woman walked out. I asked if I could use it for two minutes, and be real quick, and he gave me an attitude and refused. The woman walking out of the bathroom was shocked that he would not let me use it as well. Nasty customer service. I went to tell a worker guy what happened when I was walking out and right off the bat I get a smirking, condescending attitude. I should have known better then to talk to that scumbag. Blondie with a ponytail looked like an alcoholic who goes home and beats his kids. Complete psychopath. I know what you are, dude. EW. Good luck scrubbing those windows "real guud". Low-life, dumpster fire of a human. ICK. Behind your little attitude and in the shallowness of that pea brain, I'm sure you already know you're trash. I can't even imagine what the manager is like at this place. Yikes! I'm coming to find out that Rehoboth, in general, is an incredibly crappy place as far as the humans. Good to know...
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January 2021 by C F.
Pickup here is a joke. First, I was notified my pickup was ready at 8 pm last night. Arrived to find pickup was at the rear of the store- inconvenient... then my order was actually not ready. The associate was new and when I said I would like him to show me where those items would be located so we could just get the in- progress piece done quickly, , he was very helpful. I found similar items and asked him to cancel that part of my order snd complete the delivery piece. He was unsure how to do so since he was new. Appreciate his Homs there! He called the team leader who did that. But I was miffed when she told me it would be easier for me to cancel that online. By now this "quick pickup" had taken almost30 minutes. I told her that I was there because Walmart had summoned me. Very poor service with online errors and snotty middle management. Also another customer complained because she had nowhere to sit to try on shoes. COVID was blamed for that change. By now they should be cleaning the store more often.
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September 2020 by Theo V.
People that come here are rude, they don't even say excuse me, and people do not listen to the signs for Covid 19.
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May 2020 by Linda S.
The absolute worst customer service 8:20 at night the store doesn't close till 8:30 and they won't let anyone in after you drive all the way there.
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February 2020 by Jon B.
It's a Walmart. Close to the beach and has a decent selection of items, but is a typical Walmart. Poor service, bad attitudes, empty shelves and no cashiers. Would be nice if they would ever staff some decent employees, but I doubt that will ever happen.
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June 2019 by Matan O.
This is a very clean Walmart! Super white floor that was nice and polished! Staff was very friendly, and helpful, with finding what I needed. Most of the items are under $30, which makes everything very affordable, and you save a lot of money. Everything is stocked in an organized way, and all the aisles are marked so you know your way around! Super clean, very friendly service, and great products! You can buy anything here!