-
October 2023 by Tamara Powell
Visited this store for the first time today and as if they will even care, but I won’t be coming back. Walked in and the three staff members there turned to look at me and my daughter when I said “Hello”, spoke and then quickly turned away. No “How can I help you?” or “Do you need assistance?”. We stood there and waited to see if they’d turn around and I had to say that I had a question before anyone acknowledged us again. I didn’t know the store was there and was happy to see it because I needed to see if they could change a battery and possibly refinish one of the watches I had scratched. I’m not sure if this is due to a lack of customer service skills or if they made the assumption that we weren’t worth the time to assist but either way, it’s not the way to treat a customer and reflects poorly on the company brand. Do better!
-
August 2023 by Shanti B
Fixed my watch in less than 5 mins! Beautiful customer service as well!
-
April 2023 by Michael Boyland
Great experience ! Will absolutely be back !AJ and Veronica went above and beyond to really make me feel special.
-
June 2022 by Jonathan Lyburn
Friendly Sales staff
-
March 2022 by Beckie Richmond
Great sale prices and nice selection
-
March 2022 by Paula Gillespie
I would definitely not recommend
-
March 2022 by Karalyn Joseph
Great staff here!
-
March 2022 by Jillian ANisa
Horrible company to work for
-
February 2022 by Randy Rushton
Very helpful and purchased a watch for my wife for Xmas will go back again got a great price was on sale 40 percent of fans another 40 percent off
-
February 2022 by Karen Resetar
Jasmine was awesome! She was so patient as I couldn’t decide. But now I have a Movado watch again. So happy!
-
February 2022 by KM R
Extremely kind and knowledgeable associate, Michael. Outstanding customer service. Highly recommend.
-
February 2022 by XXXlarge Dolly
The company can’t keep employees staffed, store is never open!!!
-
February 2021 by Karen Marin
If you’re in the market for a watch check Movado out in Rehoboth.I shopped at movado over a month ago and had excellent service with Covid and all. The team was very knowledgeable and respectful to my needs. I was helped by two ladies Summer , and Kelsie. I will be returning to shop with them again!
-
February 2021 by Hunter Clayton
Things are very different for everyone right now but I am so pleased that this store is following CDC guidelines to keep themselves and their customer base safe! The ladies that work here are wonderful, keep it up!
-
February 2021 by Robert Colondo
Immediately left when the greeter began barking orders and yelling at a customer that their face covering was not correctly covering the nose.
