M&T Bank is known for its friendly and helpful staff, creating a positive experience for customers. Many reviews highlight the excellent customer service, with employees like Alexis and Josh being particularly praised for their assistance and positive attitudes. Customers appreciate the efficient service, feeling comfortable and valued during their interactions. The bank is recognized for its dedication to customer relations, even answering calls just before closing. Overall, M&T Bank offers a welcoming environment where clients feel supported in their banking needs.
Just had such a positive experience with Alexis. From start to finish to get me a new debit card was painless & Alexis is a very positive person to work with! Thank you again!
October 2024
I love this bank! Everyone is so pleasant and helpful. They assist me with whatever I need in an efficient way without making me feel rushed and they are incredibly friendly.
April 2024
Josh is a great banker. My wife and I felt very comfortable with him, going over banking scenarios. When we call in, he knows us, and working with him is like every brick and mortar bank should be.
