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March 2024 by Summertime Summertime sadness
I really liked it it was very nice the pets are so cute?
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March 2024 by Thomas Matese
Overall experience was excellent. Cara and her team were true professionals and treated my pet with great care and grooming service! I also had the pleasure of working with Alyssa and Malania that gave great grooming services as well. Everyone in the store was friendly and courteous. Upon entering and checkout Maryanne gave great customer service as well.
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January 2024 by Hugh Fuller
Autumn does an amazing job with Rio. Great staff and great selection of foods and toys.
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January 2024 by Lauro Loureiro Yoshimura
Huge variety of pet products.
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January 2024 by Deb Warner
Helpful staff!
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December 2023 by Brian Beck (Brian Beck Properties)
Very friendly, knowledgeable people. I adopted a kitten here.
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November 2023 by Tim Ferracci
Would recommend for anything pets. Just not a huge selection on reptiles and amphibians
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October 2023 by Cynthia McMahon
Milana is wonderful made my lil pup Chicateeny look beautiful ! Store is always nice. Tom mgr works hard and staff too.
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August 2023 by Nancy nan
I took my dog for grooming and after an hour and a half.they said she was done.....she didn't smell like she had a bath and they"couldn't" trim her nails???? What are they good for....nothing. I feel like I was ripped off 29 dollars I do not recommend to anyone they are horrible,inexperienced or.just plain lazy or a combination of all...... NEVER use them they are awful they only got a star because I couldn't post without one.....negative 100 million...if you love your pet go elsewhere
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August 2023 by Betty Collins
Petsmart is a great store. Good hours and generally good supply of inventory. Plenty of parking. I like the order on line and pick up in the store.
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August 2023 by Catherine E Wilson (Cathie or Stubbs)
Employees are very helpful and friendly. Never had a bad experience.
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August 2023 by Roc Herman
TLDR: Young, arrogant, rude grooming staff. Will accuse you of mistreating your dog. Do not use this service use Petco in the Pelican Square.I brought my puppy Mochi to receive a bath and nail trim service. I mentioned on the phone whilst scheduling that she is young (8month old) and high energy. I also mentioned she was fearful of clippers and to be patient with her. When I dropped Mochi off for her appointment and we met groomer Lorin for the first time. I mentioned again she was fearful of clippers. Lorin exclaimed that her nails were "very sharp". I asserted that my primary reason for making the appointment was, that I required assistance to maintain her claws. Lorin retorted that "Walking her daily helps dull her nails" As if I don't walk my puppy or that it would be an adequate substitution for nail trimming. I watched as Lorin struggled to pick up my maybe 20lb puppy clearly not very familiar with handling energetic dogs. I was told I would be called in 1 hour after the grooming was complete and to be by my phone. I waited in the parking lot no more than 35 minutes later I was called by Lorin, who rudely told me they canceled the service early as "Mochi was not having it as you have clearly never bathed her before." I was livid after this comment as it was whole heartedly untrue as Myself, my vet, My 75yr old mother in law, and 2 other commercial groomers had provided my puppy a bath in the past with no issue. I marched into the store and told Lorin how rude her allegations were. As she stared at me wide eyed and speechless. A more senior groomer on staff Cara, told me that she helped Lorin complete the bath and nail trim. She mentioned professionally that they ended their service at the drying phase. I was offered a miserly discount of 15% off my order and paid it with no contest. I will never be utilizing this location again for my pet needs, as Petco down the street is vastly more pleasant and competent with their services. It is extremely evident why Ashley Petco's groomer has appointments spanning out till September whilst Pet Smart had next day appointments available. If you need this service. Do yourself a favor and find another establishment.
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August 2023 by Bobbi Chandler
Went to get goldfish for my pond, barely had any. Also bought 2 frogs, for the pond. Had to fill out some "Agreement" about not selling them, breeding them...blah blah blah...for frogs that cost $2.50. What should have been a 2 minute transaction ended up being 10. Ridiculous.
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April 2023 by Stephen Hujsa
The place is called Pet Smart lol. Lots of stuff for your pets. They usually have what I'm looking for, if nit, you can usually order it online.
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March 2023 by Annette Meade
Our dogs LOVE going to PetSmart! First time going to the one in Lewes. The employees were very nice and helpful!
