PNC Bank provides a wonderful customer experience, with friendly and knowledgeable staff who go above and beyond to assist clients. Samantha, Sam Elliot, and other employees are praised for their efficiency, patience, and expertise in handling a variety of banking needs, including opening accounts, managing name changes, and resolving issues. Customers appreciate the informative and personalized service they receive, as well as the kind and smiling demeanor of the staff. While there was one instance of a teller refusing to cash a personal check, the overall sentiment towards PNC Bank is overwhelmingly positive, with clients expressing gratitude for the exceptional service they received.
WONDERFUL experience!!! Samantha was amazing! Easy and SUPER informative opening a checking account. Explained everything so well and the other staff was so kind and helpful.
August 2024
I’m so grateful this is my local branch! Sam Elliot was incredibly efficient in helping with a number of things I needed after a name change, divorce, etc. She is knowledgeable, kind, patient and was smiling the entire hour and a half it took to get everything handled! Very appreciative of her and the other employees... read full comment
July 2024
Samantha Elliott is excellent to deal with . She made everything seem easy. She had a smile throughout our dealing and is quite patient and extremely knowledgeable.
