-
August 2025 by James George
Worst customer service ever you can’t even get in and out of drive-through they never have enough employees to handle the business that they do
-
March 2025 by Emma Hutchens
WONDERFUL experience!!! Samantha was amazing! Easy and SUPER informative opening a checking account. Explained everything so well and the other staff was so kind and helpful.
-
November 2024 by Brian Somers
They lie from the start!!! Do yourself a favor, go somewhere else, ANYWHERE but PNC!!!!!!
-
August 2024 by Nikki Gough
I’m so grateful this is my local branch! Sam Elliot was incredibly efficient in helping with a number of things I needed after a name change, divorce, etc. She is knowledgeable, kind, patient and was smiling the entire hour and a half it took to get everything handled! Very appreciative of her and the other employees at PNC in Rehoboth.
-
July 2024 by Suzie
Samantha Elliott is excellent to deal with . She made everything seem easy. She had a smile throughout our dealing and is quite patient and extremely knowledgeable.
-
July 2024 by Janet Urdahl
Love this bankn for both personal and business transactions. Everyone is so helpful!!!
-
July 2024 by mp8kdh
I made a deposit into my personal account, and I also had a personal check for $20.00 that I wanted to cash. The teller told me he couldn’t cash it because my account had not been opened more than a year, even though I had over $4000.00 in my account. He said I could deposit the check then write a check to myself for $20.00 to get the money. I left with the check and took it to my M&T bank where they cashed it without a problem. By the way, I haven’t seen that teller at the bank since.
-
October 2023 by Thomas Garasic
Opened a four month cd and was told it would mature then at 5.25%. However that is not correct. I would have to leave it in for the full year to get that amount. Went in the next day and was told they will not give me back all my money. A penalty would be involved.
-
July 2023 by Estie Bestie
WORST BANK EVER! Do not even think about opening a bank account here!
-
June 2023 by Linda G.
Enabled fraud to be committed on my elderly father - he lost his life savings because of this branch. They later admitted that they knew that it was a fraud but processed it anyway. Then they lied about that. We are pursuing legal action. Not trustworthy, do not use, especially if you are a senior citizen.
-
April 2023 by Silas M.
Racist, belligerent, and thieves. Had several account with PNC and opened first account almost 10 years ago. I entered the bank waited in line and the teller told me they could not help me or service me and to leave the bank. I did not say much and I was not rude. The young woman took delight in kicking me out of the bank. She nearly threatened me with calling the police on people of color. PNC has called the police and people of color were arrested in DE for not leaving the bank and demanding service. Rehoboth Beach has low income communities and this is racial discrimination. PNC Executive and District and Regional Managers are aware of their racist policies and employee actions. Not surprised of a Multi State Class Action Lawsuit has not been started alread. Let this not be necessary.
-
January 2023 by Patti Dunn
My experience has been very good and they have helped solve any problems I had.
-
January 2023 by Murat Kozaev
This used to be a good location about a year ago. Now ATM is dirty, saw splashes of some fluids. Run a vacuum near it once - see what happens. Inside is not much better - no deposit slips, no pens, nothing. But we do have a security guard there for no reason. It’s the only bank in the area that has one. Well PNC, keep it up, a Chase location opens nearby soon.
-
October 2021 by Bill H.
I was told I need an appointment to open a checking and savings account. When I asked the manager why, I was told because he needed "coverage". At the time I was the only customer in the bank, and in addition to the general manager, there were two other assistants in private offices with no customers (one actually strolled over to casually chat with the other one while I was there) I told the manager I wanted to open the accounts for the purpose of transferring my banking from Citizens to PNC. Unbelievable!
-
September 2020 by Mike De Leon
Best customer service!
