Rack Room Shoes is a trusted footwear retailer offering a wide variety of nationally recognized and exclusive brands for men, women, and children. The store is well stocked and easy to find brand and size of shoes, with a good selection that includes athletic, comfort, dress, and casual styles. Many customers appreciate the ongoing buy one get one half off deal and note that prices can be less than at brand-specific stores. The store offers quality shoes at value prices. However, some shoppers find the options for larger sizes, both for big girls and for men, to be limited or unavailable, which can be a bummer. While service is often helpful and friendly, with excellent service noted, there are isolated instances of unprofessional behavior from staff. Located in an outlet shopping center, some customers expect better prices. Overall, the store provides a wide selection where every member of the family can find shoes they love, though specific size availability may vary.
I went to rack room shoes yesterday and found some jack roger sandals for only $59! These normally go for $120 and I've never found them online or in stores less than $100. This was a great deal! The employees were not very friendly and didn't offer any assistance finding sizes or specific shoes.
June 2023
Given that this store is in an outlet shopping center, I would expect better prices but I guess I am naive. The shoe selection was good. I wish there was more options for big girls (size 2-4). The options they had were limited or didn't have her size. It was a bummer because we definitely would have purchased from here.
April 2023
We would like to thank Suzanne Passwaters for her excellent service helping me out with different pairs of high heels which we ending up buying multiple pairs of. She took her time showed us many different options and was so friendly that this was a GREAT experience and want her recognized for it.
