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August 2023 by Vivian R.
I went to rack room shoes yesterday and found some jack roger sandals for only $59! These normally go for $120 and I've never found them online or in stores less than $100. This was a great deal! The employees were not very friendly and didn't offer any assistance finding sizes or specific shoes.
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July 2023 by Shaun Z.
extremely rude assistant manager, she ran the vacuum right down the isle, told me "move those shoe boxes" very rude tone, also I had a 2 year old next to me and a sleeping 2 month old in the stroller, I ask was this necessary as we have 2 young ones and your tone was not very kind, she said we are closing its necessary, I ask if she was the manager she said she was the assistant manager I ask to speak to the manager who was upfront, I spoke to the manager who protected the rudness of her employee and said we are closing at 6 so we need to clean, the current time was 3:20, so there was time to not push around the customers, I had 2 pairs of shoes I was ready to buy, I put them down and I won't be shopping at this store again, terrible management very rude
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June 2023 by Rita M.
Given that this store is in an outlet shopping center, I would expect better prices but I guess I am naive. The shoe selection was good. I wish there was more options for big girls (size 2-4). The options they had were limited or didn't have her size. It was a bummer because we definitely would have purchased from here.
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April 2023 by Marissa
We would like to thank Suzanne Passwaters for her excellent service helping me out with different pairs of high heels which we ending up buying multiple pairs of. She took her time showed us many different options and was so friendly that this was a GREAT experience and want her recognized for it.
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November 2022 by cailee smith
Great store, friendly staff!
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October 2022 by Loretta Miller
Well stocked and easy to find brand and size of shoes. Manager spoke rather rudely to his employee in front of customers.
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August 2022 by Robert Butcher
Great experience. Staff is knowledgeable and helpful.
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August 2022 by Thomas E.
I went there this afternoon to look at some shoes and the door was locked and he unlocked it to let some customers out and he said he was closed because someone "trashed the store" and there was other customers in there shopping and I looked inside and the store didn't look trashed at all. This was at 4:30 this afternoon and they close at 8 pm. Very unprofessional. Won't be going back. Sketchers here I come.
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June 2022 by Linsey E.
Racist. A white male employee wearing a headset (manager?) said "you need to watch them" to a black female worker when I walked in with my husband and brother. We left immediately, upset, even though I intended to buy something for my daughter. They just lost a sale. Do better Rack Room and fire that employee immediately.
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June 2022 by Lauren Ogden
I love the buy one get one half off deal they have here. I only realized after my last visit here this is a ongoing promotion they have. They have the Bob's Sketchers that I have been faithfully purchasing for work and casual for the past almost 2 years. They actually had this style in stock when the actual Sketchers store did not! And they cost less at Rack Room. I am kind of anxious for the day I go in and they don't have my size in "my shoes", I have bought about 5 or 6 of the same pair, in the same color, and in the same size here! But their selection is wide, I'm sure I'll find something to suffice!
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May 2022 by Rlpolo 091386
Tried walking in at 750 to grab a pair of shoes I already knew they had and in my size. The woman currently working saw me get out of my truck and walked to the door before I got there and locked the door. Pointed to her watch and gave me the we are closed signal by running her hand across her neck. I said you don't close until 8? She unlocked the door and said fine but the registers shut off at 8 with an attitude and told me to hurry up. I got two steps in the door and said forget it..how lazy. This woman and this store should be ashamed of themselves. Lazy and down right rude. I'll never be back
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May 2022 by Richard Sauter
My first time at Rack Room Shoes at the Outlets. My wife found what she wanted but I had very limited choices due to my shoe size. Store was helpful but unfortunately nothing there for me.
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May 2022 by A&K All Natural Inc
Helpful staff and clean environment with good deals. Good overall experience.
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May 2022 by Lauren M
Great selection, good BOGO sale, wonderful customer service.
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April 2022 by Valerie Fullmer
Found Brooks sneakers there. Got them for a good price but later found out I could have gotten them online for the same price. Not as good deals as they advertise.
