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March 2024 by Andy Brittingham
Stephen is fantastic and very personable. Plus this pharmacy is a hidden gem as I never see it busy compared to the big 3 pharmacies.
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February 2024 by Michael Valone
Very good customer service, everyone is focused on the customer. Always have the medicines I need. Never had to wait on line more than a few minutes. Definitely recommend this pharmacy over some of the other ones in the area
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December 2023 by Pound Beef
Nasty old woman behind the counter. She speaks to you as if you were a child or an inanimate object. Her attitude is self important and her remarks are dim witted. She will have you "take a seat." When you call her on her poor listening skills.
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August 2023 by Ellis Richman
This pharmacy is amazing. I don't know why it has negative reviews. Stephen is the lead pharmacist and he knows more about being a pharmacist than anyone I've met. Especially how to give great service! I grew up in a pharmacy. My dad was a pharmacist, I really know what counts. This is the best pharmacy in the area, for pricing, and service.
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October 2022 by Scandia Adriana Calabrese
Bakery is fantastic! The woman I worked with completely understood my vision and made a delicious cake for my daughter’s Encanto themed birthday ??
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October 2022 by Peter Andrews
Extremely slow, left prescription on the morning, come back at the afternoon and have to wait for another half an hour.
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September 2022 by Pattie McClain
My experiences with the pharmacists over the past years has been professional and very helpful I have had nothing but positive experiences with Susan for my own prescriptions and my husband's who passed away. She would always remind us of flu shots and recommend any others for our ages. Yes, this is a busy pharmacy but you tell your doctor where to call in your Rx. Looks like alot of people like and trust Safeway pharmacists.
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August 2022 by David Main
Slow to fill prescriptions. Pharmacist Susan Sullivan said she was all alone and shrugged. Told me to have a seat and she’d fill it in half an hour. I came back and not filled. Had to wait 15 minutes longer. Very testy attitude. Never have such problems at CVS or Walgreens. Check other similar reviews and go elsewhere
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July 2022 by Dan T.
Albertsons never reached out to me. I contacted them as soon as my initial review was posted. Now over a week with zero contact. no wonder all the reviews are so bad. Safeway and Albertsons are awful, stay away, they obviously don't care.
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July 2022 by Gavin J.
My partner and I had a horrible experience with the pharmacist, Greg. He was incredibly slow and when he finally was able to "help" us it was an incredible struggle. He was transphobic to my partner who was picking up his medicine. He was incredulous when I attempted to correct him. We only got one of the prescriptions filled, the other which was supposed to be at the Rehoboth location was apparently not there. Greg kept saying it was at a different store, but had no further explanation. This is frustrating because when we finally got the psychiatrist to call it was ready in mere minutes, so the medicine should have been there. Also how does it make any sense to make a final pick up date on a holiday, the one in reference being the 4th of July. Greg made this a truly upsetting and frustrating experience. I am profoundly disappointed.
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January 2022 by Natasha Beattie
Had an altercation with a night shift manager a few weeks back. I was unable to use self checkout as i was shopping for a customer and my app had prompted to wait for a line to open. when I mentioned this he became irate and told me I would have to wait at least 15 minutes. I waited and as I was waiting went through the necessary steps needed as the time was going to cause a further delay with my delivery. I contacted customer support and the called the store to confirm no lines were open. the manager picked up the phone and screamed loudly across the score then stared at me saying "your boss called don't ever do that again". I didn't ask them to call I was simply making the necessary steps. He then proceeded to scream at me over customers in the store while red in the face. I decided I felt unsafe and ultimately ended up canceling the order and leaving. unbelievable. I am still sickened by the experience.
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November 2021 by Peggy Tice
a bad experience in the deli don't want to work then don't go to work
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October 2021 by stephanie hilton
i have only ever had terrible experiences with this safeway pharmacy. each visit has resulted in a waste of time and a strong discomfort due to the overall bad attitude of each pharmacist i’ve encountered. the first time going they can’t find my prescription. when they do find it i give the pharmacist a coupon but she tells me there’s no copay. after ringing up my medication she tells me there’s a copay so i give her the coupon. she then rudely tells me she won’t give me the discount (with no explanation as to why) and pushes the bag towards and walks away. the second time i went to this pharmacy the pharmacist (not the same woman) took fifty minutes to do just the transaction part of helping one customer before me. while checking me out, everything she says to me is very quiet and she gets angry with me when i ask her to repeat something. i give her everything she asks me for and a coupon code. she tells me it would take an HOUR to apply this discount. at any other pharmacy i’ve been to it takes less than three minutes. if employees at the location are too lazy to apply a discount and are as rude to customers as they are i’d suggest finding new pharmacists. this location has possibly the worst customer service i’ve ever seen.
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August 2021 by Juan Londono
The staff is always friendly and helpful. The store is spacious, and I can always find what I need.
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February 2021 by Patricia L.
Placed an order for delivery on 2/15/21. They sent me a text: Your delivery for 3PM-5PM on 2/15 will be processed soon. We'll let you know when your order is on the way. At 5:47 still no order. Called customer service. They called the store, and was told that department was gone for the day. I told her that I wanted to speak to her boss. She told me that someone would get back to me. No one ever did. Called customer service back 2/16 @ 11:51, talked to Sandy, she tried to help me. I told her that I wanted that order cancelled. I ordered from Fresh Market, and received my order in a timely matter. I will never go to Safeway again. The store manager could have called and apologized. I never received a call from them. Patricia from Lewes.