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January 2024 by Myra S. Charity
The sale I caught just before Christmas was greater than expected. A $248 pair of shoes for $99! The associates were all friendly and professional. I’ll definitely take the hour drive again.
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December 2023 by p thomas
Great customer service as always. Sales are the bonuses.
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November 2023 by Wayne Du
Would give no star if I can. Horrible management
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September 2023 by Tamara Powell
This was my first time visiting Tory Burch in Rehoboth Beach and they did not disappoint! They have a great selection and an even greater staff! Jessie and his team are absolute ROCKSTARS! From the door they were friendly, helpful and willing to assist us with any questions we had. No stalking or snubs here! Just excellent customer service, good conversation and great prices!
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July 2023 by Hivy Mayi
Horrible sales associates, I walked in with a brand new Louis Vuitton bag that’s out of stock all the time and no sales person approached me until 30 mins in I told the manager that their service was horrible bc no one had asked to assist me. As someone who has worked in sales, you would think that they would approach someone who has a Louis Vuitton in hopes of up selling them a bunch of products. As I was waiting for my sister to show up so I can purchase her a gift, I had a mini Tory Burch perfume and the manager proceeded to block the entrance thinking that I would steal the product which I ended up spending $300 on my sister gift. Anyhow, this wasn’t the first time here I had been here many times in the pastes 3 years or so and I have never encountered this experience before. I don’t know if it was discrimination bc I’m not Caucasian, I mean I am from the caucus mountain so I’m as Caucasian as they come.
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June 2023 by Bernadette Curtis
I like the Tory Burch product. I came in looking for a new handbag and was surprised at the price tag. I'm not sure what I was expecting except to say this is an outlet, and I don't think of a $300 or $400 price tag when outlet shopping. However, once I got over the sticker shock, they did have a nice selection of accessories. Staff is very helpful and I did find a I like bag for $200. I'll go back.
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April 2023 by J K Y
My favourite Tory Burch outlet! Love it there!
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October 2022 by Chrystal Foster
Love this location! Lots of friendly employees and the selection is always top notch. And of course tax free shopping!
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September 2022 by Mandy Aubel
Usually a great experience, with great service. After this last visit, I will no longer be shopping with the brand. I purchased a purse last year. The lining on one handle strap is beginning to pull loose. When I went into the store to inquire about what to do, the associate working simply said, "A leather repair shop can fix that very easily." Apparently Tory Burch cannot. I was shocked that they offered no repair option or other suggestions! This is Tory Burch. Stand behind your product! Show me you care about me as a customer and about the quality of your product! Extremely disappointed
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September 2022 by Mandy Styron
Usually a great experience, with great service. After this last visit, I will no longer be shopping with the brand. I purchased a purse last year. The lining on one handle strap is beginning to pull loose. When I went into the store to inquire about what to do, the associate working simply said, "A leather repair shop can fix that very easily." Apparently Tory Burch cannot. I was shocked that they offered no repair option or other suggestions! This is Tory Burch. Stand behind your product! Show me you care about me as a customer and about the quality of your product! Extremely disappointed
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May 2022 by sandra moore
Was in there 5/6 and they only had 1 cashier. The line was back to the shoes . That’s ridiculous how you run that business on Mother’s Day weekend. That want happen again because I will not come back.
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May 2022 by Jessica Miller
Great customer service and great selection of items!
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February 2022 by Chummy Gummies
I was shopping with my mother trying to help her find a pair of comfortable shoes she has always loved Tory Burch well until now the staff you employee in this Rehoboth Tanger outlets is appalling. I heard them yelling at people in the back room apparently there was a well-known Bulk Buyer in your store that was more important than your every day customers!!This experience was very offputting I will no longer shop at the store
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February 2022 by XXXlarge Dolly
First of all it’s An Unsafe Work environment. Management covers up problems instead of resolving the issues, for example there is sewage overflowing from out of not only the toilet in Tory Burch but also The septic system is shared with surrounding stores and that gets into the back room where the product Is stored just so you know you are buying contaminated so called designer products with human waste on and all over the product and including the shopping bags which are stores directly in front of the toilet in the bathroom of Tory Burch! It is repulsive the lack of cleanliness
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February 2022 by Thor Loki
If I could’ve left a no star rating I would have the store used to be a pleasure to shop in I don’t know what has happened seems like your stuff is all over the place management has no clue going on. I do not wanna shop in an environment that is so hostile between sales associates
