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February 2024 by Jenny García
They serve you rudely and in the end they behave well when you go to pay
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February 2024 by Jason Carson
Wifey love there stuff
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February 2024 by Ms Tingle
Love the people they greet you with a friendly smile and they help you if you need something I love going there to shop
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January 2024 by Jason Butler
First, this is the only Google review i've ever written. Usually you see this when people get mad or have a bad experience but I think its important to recognise when people go above and beyond just as much. As a guy shopping in VS with nothing but a few notes, it can be very overwhelming, especially with sales going on in most parts of the store. Everyone in this location was as helpful as can be and just simply nice. Jericha (spelling?) went above and beyond to help and was incredible. The other employees (I forget the names, one associate started with an A and I believe the manager or floor lead had strawberry blonde/light reddish hair) also went out of their way to make sure I was helped and not lost. Thank you to everyone here, your team is incredible.
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December 2023 by Bill Kehoe
Inventory was poorly maintained and employees indifferent and uninformed. Shop online.
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December 2023 by Everett
Victoria had a secret but then she went and told everyone and ruined the secret.
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November 2023 by Jose Ruiz
Very easy to get around to all stores at the Outlet
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October 2023 by Amanda Grubbs
Always love the friendliness of the staff and the sales they have. Today it was buy two get two free on everything in the store. I got two outfits for the price of one. You really need can not beat that.
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August 2023 by Amy T
The worst customer service EVER!!! I was shopping for a bridal gift and apparently asking if there were other color options available was an inconvenience to the two sales associates conversation. With a demeaning tone, “what do you want” was the response that I got. We were not greeted when we entered the store and the two sales associations did not move from leaning against the fixtures in the store the whole time we were there. Oh, and rolling their eyes.
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June 2023 by madeleine monroe
TERRIBLE experience. Panties were supposed to be on sale 3 for $20. At the register the employee said they were not on sale after ringing up a customer with the same underwear right in front of me with the sale included. She told me to pick different ones or I was out of luck. Absolutely horrible customer service. The girls working the dressing room were nice but those working the register were terrible. Save your time and go somewhere else.
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May 2023 by Rosa D
Not my favorite Victoria’s Secret at all. I asked for my kid to be fitted and the staff did fit her but never came back to make sure everything fit ok or if we needed anything else. Then at some point I could t find anyone on the floor to assist with looking for other merchandise. The line was short but the girl at the counter wasn’t paying attention. I watched her watching another associate check someone out instead of telling us to come to the register. So I asked if we should come up and she said yes. I feel like the customer service could be better. Follow my Instagram @rosadivina29 for more places I’ve visited!
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May 2023 by Debra Moyer
Okay, prices were high and didn't except coupons
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April 2023 by Dana B.
I stopped by to purchase a few items, the sales associates were so polite & helpful. They had so many sales and I was able to quickly purchase everything I was looking for and more. When I asked about using a coupon the cashier assisted me with using 2 available coupons from my app. I love this location and will definitely be back soon!!!
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March 2023 by Hi Hello
Save your time and go to any other store. The girls in this place were rude. I wasn’t greeted when I walked in, I wasn’t even checked on as I was shopping and very clearly looking for a specific bra that I ended up finding on my own. Even the girl at the register was rude. Trash and drinks on the one register in the middle. The panty table was a mess and half stocked. I’ve never had such an unwelcoming experience in a Victoria’s Secret until now. I’ll go up north before I come back to this one.
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February 2023 by Alex Walters
Employees at this location are extremely rude and not very personable. No wonder the store is always empty.
