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February 2024 by Remi Rice
No regard for customers time. Made a noon appointment two weeks in advance specifying exactly what we needed, only to be kept waiting until 12:30, interrupted multiple times and then told he didn't have time to open the accounts and that we needed to make another appointment. If customer service is at all important to you, look elsewhere.
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January 2024 by Maria Sonntag
Friendly with good service
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December 2023 by Valerie Sell
I just googled this Wells Fargo branch to double check their hours and happened to see the reviews. I felt compelled to comment since my experience was so different than others. We are new to the area and have been a customer for about thirty years. I have banking relationships with several other banks as well. Regarding this branch in Lewes/Rehoboth, I have had a very positive experience. The tellers have provided very good customer service for the handful of times that I have gone in.
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April 2023 by Silas M.
They do not care about customers. This is clear by even their Manager's arrogance and fake niceness as she fawns over high dollar clients at the expense of less well off clientele. This institution is not known for taking a real interest in its clients.
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March 2023 by Scott C
I’ve been banking for 42 years with the majority at Wells Fargo.Today I had the displeasure of dealing with the rudest teller I’ve ever came across.If it wouldn’t be so much trouble I would leave Wells Fargo altogether.
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September 2022 by Daniel
Mike, the banker is one of the best employees I have ever dealt with in my entire life. So professional and kind and polite… Mike did something no one else would ever do…he was so helpful. 5 STARTS for this branch because mike is working there.
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September 2022 by Mike Firetti
If I could give WF a minus 10 stars I would. After being with them for 42 years, they hold a check for no reason with no notice or warning or anything. Horrible. I’m leaving this bank and going elsewhere.
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July 2022 by Mike Chernenko
Absolutely horrible service. I do have account with Wells Fargo, but this location and lack of professionalism is absolutely astonishing.
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July 2022 by Richard Carinci
It's never a quick easy process any more....even the bank has less desk service to handle personal situations....Sad, since they hold our money for us....
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May 2022 by N D
I've never in my life been to a bank that had this many pretentious, rude, and uncaring people working from the tellers to the branch manager. I thought it was just me but speaking with other locals this seems to be the norm here. Wells Fargo you can do better!
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May 2022 by Ed Anselm
All your negative remarks just show where you are all coming from it’s notthe banks fault the nobody wants to work anymore that belongs solely to the Democrats be patient they do the best they can with the staff they have my teller is miserable because of the miserable customers he or she just helped before you! Breathe relax you’ll live longer! I for one enjoy this branch Thank You!!!!
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May 2022 by Denise B.
Something needs to be done about the customer service at this WF branch. Every time I am in that branch, there is nobody who can help me. I'm in the branch now for a simple wire transfer and have been waiting over 40 minutes to be helped. The manager just came over to basically say "sorry, not sorry". He was completely rude. After 15+ years with WF I'm ready to switch banks
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January 2022 by Phil Stefany
On a Friday afternoon during rush hour they have one teller working the drive thru, one inside helping a long line of customers and another seemingly doing the bankers job helping someone the whole time with an issue. Very disappointing wait only to be told I needed my wife with me to make a deposit on checks we both signed. Given it's the only WF nearby I'll probably be looking elsewhere soon.
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October 2021 by Jesula Castin
The service is terrible.I wait 20 minutes for a drive tru service.
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October 2021 by Roosevelt Bease
This location is the Best Wells Fargo Bank ? in my opinion great service and very professional service and very friendly. I WILL ALWAYS GIVE my business to this branch and also pay my Mortgage with W.F. Bank ?they are the best for good ?service on the East coast ?.
