H&R Block is known for its exceptional customer care and support. Clients appreciate the time taken by staff to explain the tax preparation process clearly, ensuring they understand where their money is coming from and how much they will receive. The atmosphere is described as courteous and friendly, making the experience enjoyable. Many customers express their eagerness to return, with some having worked with specific tax professionals for multiple years. They highlight the accuracy and helpfulness of guidance provided, especially regarding changes that may affect their returns. Overall, H&R Block comes highly recommended for anyone looking for reliable tax services and a positive experience.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee