“I recently visited this store to turn in my Xfinity equipment.As always, I received excellent service. Mattie, a youthful and pleasant Drop Off Technician, was very kind, thorough, and empathetic towards me. I explained that I was on the telephone with Xfinity for an hour - discussing label and technical difficulties-which made me very upset.She quickly was able to find my account via typing i.d. Codes from equipment. After processing the return, she gingerly smiled at me and gave me a printer receipt with 20percent off coupon and a contest registration form.Thanks so very much for recognizing my frustration, and resolving my issue with care!I am very grateful for her Mattie's patience and helpfulness !”
Mailbox Centers
“I recently visited this store to turn in my Xfinity equipment.As always, I received excellent service. Mattie, a youthful and pleasant Drop Off Technician, was very kind, thorough, and empathetic towards me. I explained that I was on the telephone with Xfinity for an hour - discussing label and technical difficulties-which made me very upset.She quickly was able to find my account via typing i.d. Codes from equipment. After processing the return, she gingerly smiled at me and gave me a printer receipt with 20percent off coupon and a contest registration form.Thanks so very much for recognizing my frustration, and resolving my issue with care!I am very grateful for her Mattie's patience and helpfulness !”