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March 2024 by Jason Kesler
Very fast and great staff.
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March 2024 by seth schmucker
Great deals and service :)
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March 2024 by DARYL TULL
I agree they do not offer fair prices on items brought in for sale. I have previously purchased a lot of items from this store but will not patronize this so called new group. Rude and not interested in your business.
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February 2024 by Charmaine Freeman
This has been the BEST CUSTOMER SERVICE EXPERIENCE EVER!!! Mr. BILL and the crew were very helpful and made my Christmas appearance with my grand baby in NJ. possible. Kudos to MS. DANIEL for her smile over the phone...AWESOME!THANK YOU GUYS!!!
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December 2023 by Kim Taylor
I once rated this business 5 stars, however, the new revolving door staff is totally ruining their reputation. They are arrogant and rude, especially over the phone. I've dealt with the company since I lived in Cambridge, Maryland a decade ago. I've purchased many items from them, including a Troy Bilt rotor tiller that was almost new, and more recently, a nice, barely used Lenovo laptop computer. The staff at both Cambridge and Seaford were always wonderful. Those days are gone. Apparently, the owner doesn't care about the store's reputation anymore, and is totally inaccessible when issues arise. I'm done with them.Update 12/19/23: Owner replied with, among other things, to "please reach out to them directly" if I have specific issues. Well, I tried that, and the arrogant and condescending "manager" on the other end of the phone basically blew me off, and even laughed when I said that I would contact the owner. It's obvious to me, (and apparently many other people, based on other comments) that the staff has gone rogue, and the owner is apparently oblivious to that fact. Employees are the public face of any business. They can make or break a business. I am 68 years old. My first job at age 16 was in retail. By age 17, I was a manager in training, and was responsible for five different departments of a department store. I can tell you with certainty that being arrogant, rude, and condescending to customers will eventually be the end of that business. It was once a pleasant experience dealing with Peninsula Pawn, especially when a good bargain was found. The staff treated regulars like friends, especially at the Cambridge location. Those days are gone.
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December 2023 by J. Santiago
I had to bring my review down from 5 stars to 2. I don't know who this new crew is, I don't know what type of drugs they taken, or scam thy are running, but they WILL TRY TO UNDERPRICE EVERYTHING YOU TRY TO SELL OR PAWN. Seriously, $10 for a switch, $5 for a LTE tablet. Both I've pawned before in great condition. I got $50 for a random coin I found in my truck. These new guys are straight up scam artists and the owner Knows this
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December 2023 by evan broughton
Do not go there The new crew will try there best to under pay you never seen anything like it in my life plus will put your stuff on the floor and sell it wasn't even late but by the law have 18 day to sell your stuff anyway
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December 2023 by Ellie Garrett
Just left the store I had a wallet full of cash and not a single employee out of the six they were in their addressed me...
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August 2023 by Nanooks BabySeal
I shopped with this company for years. They use to have happy and helpful employees. Greed has blinded these owners into believing this is acceptable. This business is a lotus shell.
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May 2023 by Michael Lewis
Very decent people and were very fair
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November 2022 by Richard Davis
Great, friendly service , went above and beyond.Definitely recommend.Five star!!!
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August 2022 by Gregg Crothers
Salesman called owner and gave me a counter to my offer yesterday. Manager denied it today. Apparently he thinks I'm a liar or his right doesn't know what the left is doing. I bought dozens of instruments for our business off of their old staff, now they don't care. I was ready to accept their offer and i also wanted a new gun and about $1000 in silver. If they can't do right and honor their own offers on one piece, there's no need for any more conversations. Customer loyalty doesn't matter to this place. I'm done trying. I also had a student just come in with a guitar they got there. It was virtually unplayable. Luckily I knew how to fix it. Total waste of time trying to deal here. No more.
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May 2022 by G Crothers
Salesman called owner and gave me a counter to my offer yesterday. Manager denied it today. Apparently he thinks I'm a liar or his right doesn't know what the left is doing. I bought dozens of instruments for our business off of their old staff, now they don't care. I was ready to accept their offer and i also wanted a new gun and about $1000 in silver. If they can't do right and honor their own offers on one piece, there's no need for any more conversations. Customer loyalty doesn't matter to this place. I'm done trying. I also had a student just come in with a guitar they got there. It was virtually unplayable. Luckily I knew how to fix it. Total waste of time trying to deal here. No more.
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May 2022 by ablaze gaming
I went there they other day hoping to find some video game stuff and when I found there selection had changed and expanded since I last check a week before that I was pretty excited but one of the things I wanted was just a bit out of my range due to Bills and whatnot a friendly employee (I think the name was Juan pretty sure last name Sia) (Sorry if I messed the name up) told me about their layaway program where you o ly have to put down 10% a month till its laid off and once its laid off you get to take it home and now I am about halfway to getting a new switch game!!!!
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March 2022 by Brandon Murphy
Total rip off . Offers less than half of spot for silver eagles . Wants $20 over for ones that look like they have been in a fire . Lol place is a joke
