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“I've made a couple requests online using the USPS Informed Delivery service, and both times I received a call from the Postmaster herself. She is a verynice person aand is always extremely helpful. If your mail comes through Willards, you're lucky!”
“Had to mail a business letter. I was able to save money when a helpful employee named Ryan asked me how many letters did I need to mail? I only needed one as well as one stamp. Instead of buying a whole packet of envelopes and book of stamps, he informed me that I could opt for buying one prestamped envelope. Thank you for your assistance and helpful information Ryan. 5 out of 5 stars for him as an employee.”
“I don’t understand all of the negative comments, since I have never encountered any problems when in the actual post office or with my mail delivery ( at least not here in Millsboro). Nora our delivery person is great……I do think it is easier to complain than give a compliment.”
“Recently had a pleasant experience here. Mike made my day, after a negative experience at the Ocean Pines branch on my birthday. He wasn’t able to immediately solve my issue but he showed care and took steps to solve my problem and even followed up.”
8:30AM - 12PM
1 Main St, Frankford
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“I’m actually very surprised at all the negative reviews this post office/employee gets. Jon has never been anything but sweet and respectful to me. After living in Delaware for the past two years what I can tell you is that the general population is incredibly rude and disrespectful. So I’m guessing the attitude they’re getting is probably mirrored from what they’re giving. Great employee, nice little post office. Don’t like it? There are plenty of other offices to go to!”
8:30AM - 12:30PM
35764 Atlantic Ave, Ocean View
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“After reading many poor reviews, I was half afraid to even go in for my passport appt today. The greeting was non-existent, which isn't ideal but not everyone is all smiles and happy every day. Customer service is a hard job contrary to popular belief. The clerk who took care of me and my appt, (Joni) was no nonsense, very knowledgeable and courteous. So far my experience with this office has been a positive one as well as my mail delivery service with them.”
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“I thought I was in a "Twilight Zone" episode the first time I visited this PO... come to find out, I was awake and still based in the present! What a refreshing glimpse into what customer service and politeness used to be... great, great office... cheers!”