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September 2023 by Carrie Williams
Has been my favorite bank. They have even helped me during tough times.
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July 2023 by Ronnie Carroll
Great People
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March 2023 by Jeff Man
Del-One FCU is a wonderful place to bank, staff is amazing.
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March 2022 by Robert Walliczek
If you live in the Delaware area, have money, and don't have an account here, there is a bridge I can sell you in Brooklyn. If you do not live with, or have family, who works or lives in the areas of interest, you can at least open an account by paying $12 annual dues to the Foundation to join the team. Best banking experience in my life. Forget PNC and other large banks, those are all out to lunch, go here instead. Their android app does not work, last I checked, but the card management app seems to work fine. They don't really answer the phone either, so just walk in and schedule an appointment. The people and policies are excellent. Small staff, nice service. I am very serious when I tell you that you WANT to take your money out of other banks and put it here instead. Sooner, rather than later.
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March 2022 by Jaime Rhodes
DO NOT BANK HERE!! I wish there was a way to just write a ZERO STAR REVIEW. This is the WORST bank/ credit union/ financial institution ever. Their employees are just horrible to deal with, rude and have no souls. I'm still waiting for the title to be sent to my new bank but they sent it who knows where and no one from DelOne will follow up with my new bank. I did this switch back in December.
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May 2021 by F.S
This is on going disappointment about this Bank. I gave up on Drive through because of slow service or the system often being down to come inside just to experience the same problem. Today I had to drive to a deferent bank to make a deposit ☹️
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December 2019 by SaadYah Ysrayl
Hey, good morning! My experience with Karon at Del-One FCU (Smyrna) was awesome!!!!! I had little to zero credit and she was still able to pull some strings for me and find me a approval for a auto loan with a interest rate that isn’t high. I highly recommend you go see Karon for a auto loan at the Del-One FCU (Smyrna, DE) branch.
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April 2019 by Bernadette Sullivan Robinson
Don't ever bank with Del-One if you ever need to dispute anything they won't protect you under Visa Regulations. Working in a fraud and dispute department for another bank they aren't following the right protocol at all. They are basically telling me I am screwed. They don't care about you!! The employees are so rude and basically tell you oh well
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April 2019 by Andy Obonyo
Worst bank ever never would advice anybody to bank with them.
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February 2019 by chester speights
Financed my vehicle great people
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December 2018 by Angelica Lopez
I love the friendly staff (my favorite part) especially Amber! She's amazing. Mostly quick responses, anytime ive had an issue I go in and it's handle very quickly! I couldn't ask for anything better!
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July 2018 by Betsy Tucker
Cannot beat these folks for customer service!! They always have a smile and a helping hand, no matter what my questions are.
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May 2018 by Natalie Jones
I have trouble getting into my account thru my iPad. What's wrong? Other than that, I have no problem.
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April 2018 by Sonya Downs
I walked in on 4/13/18 to open an account & i was immediately greeted by staff!!! I was taken into the office & the manager Mrs. Amber helped me not only open my account but an account for my daughter. Everything was explained in good details & i wlalked out verry happy & a proud Del-One Federal Credit Union member. THANKS!
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February 2018 by Donald B. Reeder
This is the Smyrna branch of Del-One FCU. I have not seen a “bank†in many years that has this level of friendly and caring staff. They have always gone the extra mile to make sure that I am not just a customer, but a very satisfied and very happy customer. From the great teller staff to the Managers and other staff, they continue to surprise me with their level of attention to my needs and just good old fashioned customer service. I use their free change counter a couple of times a week. It is a nice bonus to everything else they do for the customer.
