Delaware Propane is a trusted, locally owned and operated propane company serving Smyrna and the surrounding areas in New Castle, Kent, and Sussex County. Known for their commitment to safety, customer satisfaction, and quality service, they aim to be the top choice for both residential and commercial propane needs. Customers frequently praise the friendly and respectful staff who help with various needs and take the time to explain concerns, all while respecting budgets.
The company is appreciated for its quick and reliable service, often delivering propane the day after a request. Customers have shared positive experiences, including instances where staff went above and beyond to resolve issues promptly and professionally. For example, even when there was a miscommunication about a stove hookup, staff like Bill and Jack responded quickly, showing care and thoroughness, which left a strong impression. Employees are described as friendly, efficient, and genuinely caring about their work and customers.
Many customers have transferred from other providers, noting that Delaware Propane is much more cooperative and friendly. Overall, they are regarded as the best propane company in Delaware, with staff and ownership praised for their knowledge, professionalism, and excellent customer service.
Update. Spoke with Bill. Bill was very professional and the issue I had went smoothly and has been resolved in the most tactful manner. Thank you Bill. Bill should get a raise.
June 2026
Superb service. only place you should be getting propane in the area.
March 2026
Everyone that I have had the pleasure of speaking with have been so helpful, kind and polite. They have a knowledgeable staff and have been willing to help guide me through the process.
