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February 2024 by Michael Lucas
Great experience great customer service
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August 2023 by Jade Thornton
The worst experience. I tried to remain patient and understanding due to the busy tax season but the entire process was stressful from start to finish. There was little communication and guidance on why to expect. The tax woman filed our taxes wrong despite me clarifying exactly what I needed at the beginning then my returns had to be amended and I was told to send them in myself. I am still waiting to receive my refund 8 MONTHS LATER due to all the complications in my returns. Absolutely the worst service I have ever received and would not recommend anyone I know going there.
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August 2023 by Jade Esquivel
The worst experience. I tried to remain patient and understanding due to the busy tax season but the entire process was stressful from start to finish. There was little communication and guidance on why to expect. The tax woman filed our taxes wrong despite me clarifying exactly what I needed at the beginning then my returns had to be amended and I was told to send them in myself. I am still waiting to receive my refund 8 MONTHS LATER due to all the complications in my returns. Absolutely the worst service I have ever received and would not recommend anyone I know going there.
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March 2023 by William Mcguire
Nicole was awesome!! Very friendly at good at her job I will be seeing her next year
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March 2023 by Aaron Mclaughlin
Itoo long to complete my return, yes.
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February 2023 by Christopher Gosch
Cindy is awesome me and my wife have her do our taxes every year the service is awesome
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April 2022 by Al Tunnell
The experience was good ! Everyone was extremely nice , courtesy. Cindi was a gorgeous help !
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April 2022 by YVONNE HOWARD
The ease of making appointment, and once at thrboffice the professionalism and courteous service that was provided. The preparer focused on me and my needs. She answered my questions and got me the best options for my situations.
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April 2022 by Joanne Silver
I love working with your office and employees. Pam Kuhn was terrific
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April 2022 by Clarence Lloyd
Pam does a great job each year for us.
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April 2022 by mitzi m.
Poor service, communication, quality. The accountant did not know how to complete my taxes. She said , "give me a day or two to ask someone else". After almost two weeks I called and left a message, no reply. I then messaged her on the website. She replied asking for a Wednesday 3:00 phone conference to review everything. Instead, she asked for last minute information via the website and was a no show for the 3:00 phone after I waited for almost an hour. I never received any reply to what she " didn't know how to complete. I was charged more than I ever have paid even though I only filed one schedule this year. Definitely the MOST aggravating and stressful processes I have ever experienced. The receptionist excuse was that they were, " busy"! Most accountants are during tax season !!!
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March 2022 by Barbara Turner
Our tax preparer Ron Pierpont does an excellent job for us. We have been using his services for a multitude of years now and he does not disappoint. With H & R Block we feel secure in our tax preparation.
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March 2022 by Danielle Pope
Friendly staff, great service, confident in knowing my taxes are taken care of.
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March 2022 by Carol Borrelli
Got something from Delaware state tax today. H&R Block did my state tax wrong. Glad I didn't send in my money yet because it's less than what H&R block said I had to pay.
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February 2022 by Adrianna Butcher
Our preparer was very informative and understood that we didn't understand some of the terminology being presented. We felt very well taken care of by our tax preparer.
