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December 2025 by Mark Blyman
Got tires on my truck 10 days ago with an alignment. Drove less then 400 miles when I noticed my brake pad wear indicators was showing rapid brake shoe wear. Then the service brakes warning light came on. I took it to my dealer and he told me someone had pulled the wiring to at least one rear wheel causing this and advise me to go back and have them repair what they broke. I went in and explained this to the manager and he told me I was ridiculous. They couldn't have done anything to my truck. He offered for me to bring it back the next day and charge for the service. I elected to take it to my gm dealer that I trust to work on my truck. These will be the last tires or service I get from Mr. Tire in Middletown DE. Beware of the service they give. They are looking for you to bring your vehicle back for repairs from the things they break. Can't prove they did this but the vehicle is out of your site the whole time and it's funny how my brakes went from 75% wear life in them to needing replaced in 10 days.
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November 2024 by Curtis Morris
Excellent Service
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October 2024 by Kofoworade Adeyera
Avoid the location if you can. My experience with this location has really messed up my mental health.
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October 2024 by Emily Messick
Chad Loveless was very thorough in his explanation of services needed. Oil change service was promptly taken care of. When meeting Mr. Loveless, you can clearly tell he has a great wealth of knowledge on vehicles and this made me feel so comfortable with him and his crew working on my vehicle. Thanks for always helping me out and taking great care of me! Will definitely be back.
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October 2024 by Margie V
They did a good job, at a reasonable price, and the tire rotation was included with the oil change. The staff was friendly and efficient.
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October 2024 by Darrell B
The Smyrna, DE location charged $132 for a full synthetic oil change that was not discussed. I went in as a new customer for an oil change, and when i returned to pick up the car, i was SHOCKED by the bill. The manager advised me that every car after 2014 is required to have synthetic oil. Never heard of such a thing.
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October 2024 by Dalphine Cager
Excellent prompt service. I highly recommend Mr. Tire in Smyrna Delaware!
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September 2024 by Jaliah Bernard
If you get an oil change make sure your car runs efficiently as it did when you dropped it off. They messed up my car and I will never be back here again. 0 stars!
It is very disappointing since I have been going to this location for a year now and the carelessness for my car has damaged it. So beware going to this location. I brought the concern to the manager and he told me to come in Saturday just for my car to not get looked at... but they test drove my car instead..? If they verified the concern I had with the oil, they would have noticed that it was overfull and that they drained my transmission fluid instead.
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September 2024 by Lacy Hanes
They have a call center in India or something. The lady on the phone couldn't understand that I wanted to cancel my appointment and said that the question I asked was out of her scope. Seriously? Could she not understand all I wanted to do was cancel my appointment? I ended up going to the store directly and they had time to accommodate me yesterday instead. Mr tire, once you get rid of that call center I will change my review to five stars because of Chad Loveless alone!
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September 2024 by Michele Rosete
Professional, quick and friendly. Highly recommend using Mr. Tire Auto in Smyrna.
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September 2024 by Amanda Porter-Westfall
After arriving for an appointment at a nearby competitor and being told they didn't even have any of my tires in stock, I called Mr. Tire and they got me in right away (on a Saturday afternoon) and replaced all four tires within an hour. The customer service was phenomenal and the lobby was spacious and clean. Best experience I've had at any automotive repair place in a long time. Thanks again for all of your help!
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August 2024 by Rosetta Scott
This was my first time back since the rebuild after the severe storm. I came here because the old oil change place that starts with ? stopped making me feel like I was a priority and like my dollar mattered. The people here were polite and respectful and did the work correctly. The man at the counter kindly explained several times about the cost of tires and the sale that was going on to another customer. It was clean and the work was done promptly and perfectly. Very grateful and will definitely be back.
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August 2024 by musgrove2001
Fast professional service thanks.
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July 2024 by Jeffrey Ford
Had four tires replaced as well as an alignment. The next day one of the tires deflated due to a defective stem in the valve. There is only one cap on the tires the one with the defective stem.
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July 2024 by Kamry Wilson
Outstanding Service
