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July 2023 by Todd Mears
Awesome staff and friendly place to take my dog Lager.
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June 2023 by Jillian Calton
The office was able to assist me in obtaining records for a pet I recently adopted. The staff, specially Kim, was so helpful and patient in obtaining records from 9 years ago.
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June 2023 by Raymond Cool (stainlessray)
We've brought our cat here since our prior veterinarian closed their doors. We've been very happy with the staff and Dr's here.We're on our second and third pets now coming here.
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April 2023 by Tim Crowley
Kim and her staff are so gracious and kind. Highly recommended
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January 2023 by Belinda Boulter
Great place our new kitten baby had a bad eye infection.They took us the same day n were very nice n friendly place
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November 2022 by Steven Rickards
I'm leaving one star because of the front desk. Learn customer service skills if youre gonna work in customer service. Yes I was late to my appointment that took no longer than 5 minutes. There was no need for the attitude and remark about when you set it. Things happen. Your waiting room was empty and your parking lot was empty. I don't think we will be coming back now.
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September 2022 by Charles Kirmes
Great staff! They really are awesome with your pets. The staff is very friendly and courteous. They work out financial for their services. They truly help me during the COVID-19 pandemic with all my pet's (10 Cats, then kittens) when others veterinarian refused provide services.
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May 2022 by Jamie Roberts
They have been absolutely amazing with my fur baby. Great place for cats. So kind and knowledgeable. I've had to go to several other vet offices in the area for one reason or another, and this is by far the best one. Not a loud office so it's great for anxious pets who don't like a very busy environment like my cat.
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February 2022 by Romy Leasure
My daughter took her cat there and made it clear that she did not have the money up front for the care and they agreed that they would do some type of payment plan. Well I guess the lady who said that was in the wrong for the company and they would not allow my daughter to have her cat unless she paid at least a hundred of the bill. Need to say she had already made it clear she didn't have that kind of money so I had to go over there and I ended up paying the entire bill. I will say that my daughter has always told me they took good care of her cat but I feel that there was an extreme lack of communication. I don't care who in the front desk agreed to see my daughter's cat without payment up front they should have stood by that whether they liked it or not. My daughter is a sweet young lady and would have happily made consistent payments to take care of her cat that she loves very much. I truly did not appreciate the stress that they put my daughter through over this. I believe it would benefit them if they created some sort of monthly automatic payment plans deducted from a person's checking account when someone has difficulty paying for the care of their cat or dog. When you're in this type of business the animal needs to come first.
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January 2022 by Amy Ferguson
Though this vet is pricey they are a good value because they are so thorough and compassionate! If you can’t get to them they will come to you. I highly recommend this office.
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January 2022 by Trevor
Exception service and care for our animals. Prices seem unreasonable however.
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November 2021 by Helene Kopans Waugh
Today was our third visit to see Dr. Mauro and her staff. We have seen Dr. Ford as well. We recently changed to their office and I can’t say enough positive comments about all of them. On a scale of 1 to 5 they are off the chart of fantastic. Great customer service, caring staff and all very knowledgeable! Thanks so much for caring so much for Gizzy and Penny!!
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October 2021 by Anthony Kunsaitis
On short notice Examined Cat's closed eye, apparent over weekend, prescribed 2 medications and recommended follow-up visit in about a week.
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October 2021 by blazeblade gaming
They take great care of my dogs.
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October 2021 by Mary Ann Maycen
We moved here in 2015 and have used Bay Animal Hospital. Dr. Ford is the first Veterinarian that any of our dogs not hide under the table or chairs, or has to be dragged by leash into the office. Our dog Bailey loves to see Dr. Ford and all the staff. With the pandemic one of the staff members comes to the car and she takes off like she is going to day care. I feel very comfortable when my dog is this happy to see her doctor and staff.
