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November 2023 by Jineen Flagg
My husband and I were helping our 19 year old daughter look for a car. When we decided to give outright auto a try- it was a breeze from beginning to finish. We knew which two cars we wanted to look at- they handed us the keys and didn’t hassle us to look at anything else. They were kind and courteous, friendly and knowledgeable with no pressure to buy. They close at 6- but stayed after hours to get us taken care of. We ended up purchasing one of the two cars we were looking at and the process was so completely easy and quick! Fran moved us through the entire process in less than an hour - after he was supposed to be off and all with a smile. Not only that- but our daughter lives out of state and he took care of title and tags and walked us through the transfer and inspection process. We couldn’t be happier and we definitely couldn’t recommend this dealership enough! If you need a car in good shape, honesty and friendliness- outright auto and Fran are who you should reach out to!!!
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October 2023 by Norris Wright
Purchase a 09 Lexus GX470 in 8/2023. I was provided videos n photos of the car, left a deposit, then drove 3hrs to pick up the car. It was 95% what I was expecting and the vehicle drove better than I expected. The salesman Fran was amazing. Only reason for 4stars was I found an issue with the vehicle that they didn't want to fix which I understood because they did other work to it and my perm tags got lost, but Fran quickly sent me a replacement. I'd buy another car from them.
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September 2023 by Jennifer Rodriguez
I recently bought a 2017 Chevrolet Tahoe, I’m very happy with my purchase!! I recommend Outright Auto %100. Jon and his wife helped through the whole process it was fast and I got a deal.
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August 2023 by Susan Cherubini
The entire office staff was amazing and made my experience go so very smooth even after a few bumps in the road.. I have to say they definitely go above and beyond to make sure their customers (new & already existing) are completely satisfied and not just on the day your there buying the car…. Thanks guys .. will definitely recommend Outright Auto for all your vehicle needs. Whether you’re looking for a new ride or your existing one needs some work, both parts of this business (the dealership end and the mechanic shop) is great!!
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July 2023 by Tracy Dietel
I dealt with Fran Ramos and he was absolutely amazing! He made buying my daughter’s first car so easy. He was extremely accommodating and very knowledgeable. He made the entire process effortless! I’ll never shop anywhere for a car again! I highly recommend this dealership. ?
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July 2023 by David Jackson
Greatest dealership I found for quality cars that run well. The staff there are great and I will definitely buy another car before winter.
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July 2023 by Chuck Boltz
Flexible, hard-working folks with an impressive inventory. They bent over backwards to accommodate my nutty work schedule (hospital).I would definitely recommend them to anyone looking for a vehicle.Chuckq
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May 2023 by Delia Kempski
FALSE INFORMATION !!!They DO sell vehicles that have mechanical issues. They should be ashamed of posting and putting the vehicles out on the lot and allowing customers to think that their driving away with something that is safe and reliable. We have had the worst experience with Outright Auto we have tried diligently to ask them to return our phone calls as well as our emails in regards to the numerous repairs that we have had to do on my daughters jeep so buyer beware I repeat, DO NOT buy a car from outright auto you WILL NOT be satisfied !
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April 2023 by Mike Perrault
I recently purchased a 2015 328ix BMW.. The car was clean inside and out and was well maintained. The vehicles here definitely are well kept, maintained and overall top quality. Jon was very helpful in making the purchase a easy process!! They stand by their vehicles as they are all carefully looked over to ensure overall quality service provided..Mike
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April 2023 by Heidi Sprout
Jon was very friendly and helpful. Did exactly what we wanted and asked for. The truck was clean and they took our trade in with no issues. Would definitely recommend!
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April 2023 by robert foltz
I would like to say that my BMW X5 is the second vehicle purchased from your establishment. The experience was stress free, you and your staff were very professional and you’ll probably see me again. Thanks for everything.
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April 2023 by Angel Richardson
I recently purchased a vehicle from, Outright Auto they are the best, great service, excellent customer care and they really work with your budget.
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March 2023 by Steve Conley
Absolutely terrible customer service! I bought a Honda Odyssey in November with a warranty that supposedly covered the Drive train. However, when my CV axle started failing, the dealership refused to honor the warranty, claiming that it was voided by a warranty purchased through my finance company, which they conveniently forgot to mention when I made the purchase.Even after I paid off the vehicle early and no longer had the finance company's warranty, the dealership still refused to honor their own warranty that covers the drive train. It's absolutely ridiculous that they would deceive customers like this and then refuse to honor their promises.If you're looking for a dealership that values honesty and customer service, do NOT go to this dealership. They will cheat you out of your money and refuse to make things right. Save yourself the headache and go elsewhere.
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January 2023 by Steven C.
Bought a van with a warranty. (Drive Train Only)\n\nLong story short, as these things go, they will not honor the warranty, and the van I just bought is now immobile due to a failed CV Axel. \n\nThey omitted that getting the vehicle financed voids the warranty by Outright. \n\nI financed for a month before just paying it off. \n\nNow here I am, two months later, with a broken CV axel on a vehicle with the Temp tags still on and no funds to repair it out of pocket. \n\nBuyers beware
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January 2023 by TP3 FIT
Just moved to DE, this was one of several places I looked at and instantly felt like one of them, they wanted to make sure I was confident and happy with what I was getting. They made me feel like Family. It was a no brainer, and to top it off I had a transmission issue and they worked with me to get it repaired, money was the last thing they cared about, I RECOMMEND THIS PLACE AND SOME don’t be wrong and be right with OUTRIGHT
