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September 2023 by RightOnTheWalls Email
I ordered several Stanley cups online to be shipped to me. I received the order with EVERY stainless steel cup unprotected with packing & therefor each one was dented and scuffed. I contacted Al’s to return, and promptly returned the damaged cups. However, I have not been refunded after the return is confirmed delivered! I have contacted customer service multiple times with no response. They have the products back for a week now and will not refund my money!! Total Rip Off & now I’ll need file a claim. Will never do business here again! Do not recommend.
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September 2023 by Majesty Bless
The customer service is impeccable! They had everything I needed for my 5’6 son. The prices are reasonable and the people that work their are patient and knowledgeable. I didn’t feel out of place there, all my questions were answered without judgement.
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June 2023 by Kiel cole
Ordered a solid black fitted hat the one size fits all not the trucker wh*re hat. Tell me why I get a white logo'd trucker breathe hat with snap back? Completely wrong on the website from photo and description and on top of that I won't get a refund until they get their product back when they was the reason this was all flucked up. Thanks for now allowing me to never shop online from your shkit show. This is your job to put in inventory and double check it. Like how long was this wrong and now y'all gonna fix it? Give me my shkit regardless of your wrong product.
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May 2023 by George Chabal
Good product at a good price, but very poor shipping job. Packaging was very inadequate for the weight of the items I had ordered (steel targets). Box was just about falling apart when it arrived and very little paper stuffing inside that allowed the heavy contents to bang around inside causing scuffing to painted parts and tore up the paper target that was included. Disappointed in the handling of my purchase.
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April 2023 by Brooke S
Horrible company. Just wanted to EXCHANGE sizes on a pair of shoes and they have the audacity to make the customer pay $18 in shipping charges to cover the total exchange. Could have purchased elsewhere and got the shoes for way less but the “sale” is cancelled out and even end up paying MORE once you have to pay all the shipping. Bad customer service. Bad business practices.
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March 2023 by Get Real
What a great place to shop at and deal with.I accidentally ordered the wrong boots and they instantly took my return and credited my card as well.I dealt with Tanya and she was absolutely wonderful to deal with and so patient and kind with me. I sincerely thank her and the whole team at Al's.I will definitely be buying from them again, and I encourage everyone else to do the same. You'll be 100% glad you did.
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September 2022 by Black Brown (B)
Always have what I need. Good selections.
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June 2022 by Mike Pierce
I have been coming to this place since the late 90s awesome selection of hats, shoes, clothes and decent prices
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June 2022 by Renate Wehden
I just still can’t believe that I’m negative of this satanic diseases call HIV by the help of Doctor eveoko who make me have good health again and he make me understand that they are cure for any kind of diseases or virus can give a try contact Doctor eveoko
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December 2021 by Richard burruss
Great family owned business. I've been going there for years and I've always been treated like family and I am truly appreciate them!!
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October 2021 by Francis Tuck
I went there two weeks ago. I sent an email to Matt. No response. I'll email him again..
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September 2021 by Steve Ciprani
Was on the hunt for kids soccer cleats. After several places weren’t able to help I called Al’s. Jeremiah was so helpful to me from the moment I called and when we arrived. Great staff and store!
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June 2021 by Souljah Souljah
The beautiful young lady who assisted me was a true gem! She was awesome with her customer service! Even though I couldn't find much in my size because I'm a big man I will definitely be back if for no other reason but to see her. I wanted to give 5 stars but they didn't have much in my size.
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June 2021 by Erin McGinley
Worked with Matt to get T-shirts made for our school. He made the process easy, and the shirts came out better than expected! Will definitely recommend!
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May 2021 by dennis cheeks
Limited selection and the price's are outrageous...if your not buying sport's equipment, I wouldn't recommend it.
