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July 2021 by Lauren V.
Very good customer service. FREE DELIVERY!!! Replaced my windshield with kindness and quickness. I really recommend this company
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January 2021 by Sammy Diaz
Horribly unprofessional the front desk lady and rude they have barley any glass in stock they hang up on you if they don’t like the way the tone of voice so they need training to handle their customers service
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June 2019 by Scot T.
Excellent service all around!! I submitted an online quote to several auto glass companies, Arrow's quote was not the lowest, but was very competitive. I remembered I used them 3 years ago and received exceptional service then and decided to use them on this job. I accepted the quote via email and received a call from their customer service less than 5 minutes later to setup the appointment at my place of business. My appoint window was between 8-11 am, the technician called me at 7:40 am to tell me he will arrive at 8 am. He arrived at 7:50 am and went right to work completing the job 8:45. Technician was very polite and professional. I highly recommend Arrow auto glass.
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April 2018 by Zak Z.
Amazing customer service !! 10/10. Half the price of Safelite for same quality windshield. The gentleman who showed up to the house was very nice and the windshield looks great.
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November 2017 by George B.
Made their online quote, showed multiple options so called them up for advice. Rep told me that they need to check exact price based on my car's VIN and call me back. That was two weeks ago, no call so far. Also filled out their online quote request (Confirmation Number: 107320) over a week ago, no call back or email. I'm not sure how they stay in business when ignoring potential clients. If you need your glass fast, probably you are better off at other companies.
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June 2017 by Don Albanese
Company is a joke, had to reschedule twice before I fired them. How do you do this to a disabled veteran? Even hung up on me, what kinda customer service is that? Avoid these disrespectful outfits.
