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February 2023 by Tyhreek Phillips
Filled out a Quote for my car I was selling, got an offer within seconds. Came to tow my car about 1hr 30min later. Got the cash they took the car . Easy transaction
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September 2022 by Jason Firko
This company was assigned to tow my car by GEICO. I waited an hour and then called, was told that someone was on their way but it could take up to 90mins... I was told they would call when the arrived. After the 90minuts I called back. They claimed that they tried to call me 6 times, I had no missed calls, no messages... And that I would have to have GEICO order the tow again. I called GEICO they got a hold of the company and they said the earliest they could be there was 4pm. This 4.5 hrs after my original call. Anyway I called another company and they came in 15mins. If this company gets assigned to you save yourself and call someone else unless you enjoy waiting for hours out in the rain and being lied to.
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May 2022 by Kenneth Thomas
This company is awful!!! Was initially told 90 minutes before someone would pick me up. I called back after the 90 minutes and they told me driver would give me a call but they were about an hour away. DO NOT USE
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April 2022 by Paul Mcfarlin
Awesome service, got to me quick. Prices are reasonable
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December 2021 by Alyssa Whiteman
Should be called As SLOW As Possible towing. Had a flat tire before going to work one morning and was given this tow service through my roadside assistance. After filing my claim, I was originally told it was going to be a 90 min wait. After the driver never showed up, I called customer service and was told the system was “backed up” but my driver should be there in another 90 mins. Like the first time, nobody showed in or around my allotted time slot. After calling customer service AGAIN, I was then told that my driver was on the way but it would be at least another 40+ mins. I waited over 3 hours before finally calling to cancel the tow that was supposedly coming. Thankfully I was not stranded on the side of the road! Horrible customer service and response times. Don’t know how they are still in business.
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October 2021 by Christopher Sperring
Absolutely awful. They told me at 9:50 they were en route to where I was. 45 minutes later, no one is here and no update. I called and they said another 30-40 minutes. 90 minutes later, still not here. I called a second time and they tell me “another hour.” Waste of complete time, don’t bother with them.
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October 2021 by Stembile Mhende
I wasn't too happy that my car had to be towed but I was happy that they helped me find a way to avoid being billed for collections and title issues when I couldn't reclaim the car.
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June 2021 by Simone Rodriguez
Sold car in December 2020, didn’t give me my tags because “their company sends them off to dmv”. Seen Riding MARCH 2021on 896 and old Baltimore pike and seen sold vehicle riding around with my plates smoke and blasting music.. reported to dmv and had flagged because they never took title of transfer and got registered plate to DMV, don’t get pulled over bihhhhh. This place and its supervisor Is the definition of GHETTO, UNPROFESSIONAL bunch of people I’ve ever done business with. Thinking because I’ma person of color that bad business is acceptable
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June 2021 by Cynthia Medler
Tow company told me to be at my car at 2 pm no one showed up everyone said I’ll call you back and never called back the girl Nicole who answered the phone both last night and this morning laughed at me amd was very rude and unprofessional they shouldn’t be have people who talk to customers that say I highly don’t recommend unless you wanna be put on speaker phone and laughed at like they did me
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October 2020 by ABOOZER A
Extremely slow service. Will never give you accurate eta on tow truck arrival. Had me waiting over 6 hours for the tow truck to arrive when they told me it'll be there in an hour.
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June 2020 by Christine S.
Great service - prompt, pleasant, polite and professional. My car would not start, I called a national auto service, they contacted Grahams Towing who called a few minutes later, went right out to the car and towed it to the shop right away. Just the type of service you want when you are stranded. Five stars, highly recommended.