-
January 2024 by Lauren Johnson
Love this location!
-
January 2024 by Mike
Purchased a calendar the store had a slim selection, to be expected and no discounts. However my partner picked the best and most expensive 30 dollars for a gorgeous calendar featuring an artist work.
-
January 2024 by Sue B
Needed to return a DVD I had ordered online. Very easy transaction and the cashier was really helpful and super polite. Glad to be a B & N member!
-
January 2024 by MamaBear
Ordered a couple books and went this morning to pick up from the store. The books were a Christmas present from a friend of mine so they paid but I ordered and did the pick up. The email came to me so I assumed the name was under my name and not who paid and the email doesn’t specify different. I arrived at opening on New Years Day and since this was my first in store pick up at B&N I asked the first associate I saw towards the front where I went to pick up. I have never been to this location before so I was not familiar with the layout. I am not certain as to whether he was a manager or only an employee but right off the bat he had an attitude and was clearly bothered I was asking for assistance. He asked for the name on the order and my husband said my name, because again, that’s who ordered and who the email was addressed to. Normally other stores if they go by who paid, the emails state that name, this one did not. I said if it goes by who paid it may be under this name, that’s what it was under. He came over and continued with an attitude telling me that it is always under the name of the person who paid and I said okay, no problem, I wasn’t sure and had thought about calling but the email said my name. I had my ID and the email out as per the email instructions and he didn’t need or want either. I don’t know. His attitude was a huge turn off. They had just opened so I’m not sure what set him off so early off but it was unnecessary and unprofessional.
-
October 2023 by Pam Artese
Love book stores. This one is always so organized. Starbucks too!
-
October 2023 by YoAsha
Been coming here since I was a kid. Check out their Halloween section.
-
September 2023 by Kim G
I had forgotten this location was here. So much is gone as a result of the pandemic and online shopping. We were in the shopping center for other business but we were like, "A REAL Barnes & Noble, let's go in!" We probably spent an hour in their browsing touching books, smelling books! Spent a few bucks got a cup of coffee. Please stay here Barnes & Noble don't go anywhere! Some people still want to walk into a store and we're glad you're here.
-
September 2023 by Janice Zdun
Stopped in the Wilmington DE store, great selection, as you would expect. The staff was less than pleasant.
-
July 2023 by Bano A.
This Barnes & Noble is a lot smaller than many others but that did not stop me from buying multiple books! The store is organized in an easy to navigate manner and the customer service was very good. The lady checking me out was very friendly and just as excited about the books that I was purchasing as I was!
-
July 2023 by julia cleveland
Unhelpful. Both people who "helped" me gave up after 2 minutes. One said he could order the book....why would i want to ORDER the book when it says it is in store? And if i did order the book, it wouldn't be from here. I made sure they had what i wanted before i drove over a half hour to get here. And when i was there, even THEIR system said they had it. Left with nothing and thoroughly disappointed.
-
July 2023 by Noninette Jones
Nice store but was told I would get a free canvas bag when signing up for an annual renewal B&N membership, only to find out when checking out my book purchase it was a mistake.
-
June 2023 by Darryl Meredith
Very nice, very clean, I wish the horror section was alot.bigger beong a horror fan, but overall very pleasent place, has a few chairs throughout and some tables that you can sit and read at. Definitely would.vosot again. Staff is very friendly too
-
June 2023 by Sparrowfern Coal
It's a nice place. But doesn't have a CD or DVD section.
-
March 2023 by AJax
I've been using this bookstore for 3 years and they Never disappoint! I called for a new release and the took it off the display and put it behind the counter for me. That's customer service! Kudos to the staff at this Barnes and Noble.
-
March 2023 by Adam. Fedale
Gotta give Rachel a shout who works at the barnes and noble Starbucks on concord pike in Wilmington. She stayed busy. She mopped the floor, changed the iced tea, even brought a dirt devil to vacuum the showcase of cakes and cookies so looked clean. Those syrup bottles that get all sticky, you guessed it, she washed them clean. I didn’t see her on her phone once, or slouching on the counter, which would have been an easy temptation at the end of her shift. Date night with my wife for a coffee turned into a lesson in grinding at your craft… I love it! And I’m calling her manager tomorrow to let her know too. I’m so fortunate to work with so many good people like this at GFedale but I know better than to be used to it.
