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January 2024 by Jarri Smith-Brown
I haven't been in bath & body works in years. I came in to find one item but I was unsure of the scent I wanted. The staff here were patient and I was able to make a decision. I'm very satisfied with my purchase.
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January 2024 by Elizabeth Biden
Poorly stocked for SAS. Staff was somewhat pushy and making it difficult to browse sale items.
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January 2024 by Diane Phillips
Justed looked around didn't buy anything
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November 2023 by Living Proof (Prosperity)
When you walk in they greet you aggressively as if everyone comes take merchandise . Can’t even shop in peace I feel stereotyped just by walking in .
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November 2023 by Mary Camp
This store is great for ease of pickup, but I was patronized by an employee on the phone today. She first could not locate my order placed yesterday evening, and said perhaps the order had not actually been fully placed and to check my email and call back if I found confirmation. Which I did (I'm quite capable of shopping online; have been doing so for nearly 30 years). I was just a couple miles away and wanted the convenience of stopping on my way home rather than having to go back out again. She went to look again and located the order and told me it would be an hour to an hour and a half before it could be filled; that they have to fill them in the order received to be fair and could not vary from that policy. The tone was as though I was asking for a tremendous favor. I didn't want to drive home and have to go back out, so decided to do a couple of other errands. Within 30 minutes the email came in that the order was ready. I'm glad I didn't go home thinking it was going to be a lot longer before I could pick it up.
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November 2023 by Kelli
I like this store they always have what i need . Only reason not 5/5 the associates are a little over bearing. I know they are being helpful but it’s too much sometimes . People just like to browse and smell the items on their own. I do Online ordering for this reason and just pick up.
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September 2023 by Tonyia Guy
They didn't have much of a variety of the items on sale. Disappointing.
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September 2023 by Renee V.
Weird experience walking into the store today. As soon as I entered, one of the employees quickly greeted me & asked me what brought me in today. That’s not an issue, I’m used to that as I visit this store often. However, it was how she approached me that was weird. Almost as though she was demanding to know why I was in the store before I could walk any further. That’s annoying & unnecessary.
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September 2023 by Amy Menginie
Great helpful staff, clean, organized, and they have great sales
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August 2023 by Jeanne Marek
Have not been in the store for 3 years love all the new sents everyone was really helpful
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June 2023 by J Walker
I love B & BW! I love them even more when they have their semi annual sales. You can never go wrong. I just wish they'd bring back some rerired fragrances.
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May 2023 by Erin Hoy
Love shopping here. Great selection! Always a nice greeter and helpful people always available.
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May 2023 by Davis Mincey
They have so much selection. There's always some type of a sale. The prices corner location is my favorite.
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April 2023 by Jen T
This is probably the largest Bath and Body works store that I've ever been in. Lots of wonderful smells greet you when you first walk in. The wife was looking for a particular lotion and as she used the last of hers, I wasn't confident that they even sold that fragrance anymore. Turns out I was wrong. Not only was it on the shelf, but there was all kinds of different items in this scent. (Japanese Cherry Blossoms in case you're wondering.) Its really very very easy to spend a lot of time and money here but they have all kinds of accessories for placing candles on, even stuff for your car. I know that she's happy because I'm smelling Japanese cherry blossoms all over the house! They carry the scent in body washes, soap bars, perfume and other things. Highly recommended. ^_^
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April 2023 by Becca Jean
I make it a point to avoid this location now for the most part even though it is within walking distance to my home and even though I love to take walks. One of the associates at this location is pseudo "cousins" (not really ?; more like a cousin of the nephew of some dude who used to date but never married my ex's mom years ago) of an ex of mine. I feel deceived and uncomfortable patronizing this location because, according to the ex's mom Soraixo C., this particular associate used her job to observe me and then badmouth me to this ex's mom Soraixo. It was reported that she'd made judgmental comments about my kid acting out of control because he argued with my now-ex. (Not that it's anyone's business but the reason my son did that was because the ex was frequently very controlling of me and on that visit had been snapping at me for nonsense, so my son felt the need to defend his mother. I made that guy an ex for a reason, because of his controlling abusive ways. His "cousin" talking down on me to his family for my son defending me just further enabled that now-ex's controlling ways.) She acted nice to my face while talking behind my back. Why would I want to boost the sales of someone so two-faced? I shop a lot here too but I now usually drive farther away to the Christiana or Concord locations. When I wrote about this scenario on various AITA online groups and subreddits, pretending to be her and writing it from her perspective, everyone agreed that she the associate was in the wrong.