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January 2024 by Thomas Hurtt
Best candle sale ever
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January 2024 by Sandra Wurm
Love the annual sale. Time to stock up on body wash and lotion at great prices
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January 2024 by D Phi
Poor service and the employees are rude and short tempered. Worst outlet use ever been to
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December 2023 by LaCrisha Harden
The staff is very friendly and professional. The store is always clean and organized.
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November 2023 by Sine Rawlings
Everything bad I've heard about this store in particular is right. Go to Christiana Mall or Prices Corner instead. They are rude...follow you around like you're gonna steal, constantly asking what I'm looking for and when I got annoyed because I was just LOOKING she gave me attitude. When I went to purchase they had issues with everything! My rewards card, my coupon, took forever to check out. Go to a different Bath and Body Works...this one ain't it.
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November 2023 by Tiffany Chapman
Love this location! Not too busy and they have everything in stock for all seasons!
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March 2023 by Susan O'Hara
They know how to take my money! The only downside is anytime I fall in love with a scent that one always gets retired and then I can only find it every now and then online. I don't like to shop online though because you can't use more than one coupon at a time like in the store.
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March 2023 by M M
Sales representatives were all chatting each other and looking at their cellphone. Even the cashier was texting during the checkout. I said "Thank you" at the end and I just got "Uh huh"...
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December 2022 by E Avery
Absolutely horrible place. They make you wait outside in the mall before you are allowed to enter. They said they can have 65 people in the store but only 5 are in there. They make you wait until 3 people come out. Ridiculous!!! They are also extremely rude!!!! Avoid the stress and shop online. If you don’t like what you get you can return it. That is if they let you in the store.
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December 2022 by christina ward
Place was filthy and trashed. The greeter at the door was on a personal FaceTime call while we walked in, and walked right out after seeing how gross it was. 15 minutes later we passed the store again and she was still on her phone call. Nothing like all the other locations!
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December 2022 by Kelly Gessler
Very irganized. Staff was very friendly and helpful. I was assisted by three different employees. All who were very knowledgeable and wanting to help.
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December 2022 by NakedhairRX
Absolutely terrible the lady at the front desk told me I could not get a bag. They get your money and you can’t get a bag for your items
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November 2022 by Angie
Great sales and deals.... Customer service was just ok... Not like the other locations.... The cashier didnt ask for my member phone number.... Didnt greet or thank... But found some great items... I dont usually ever come to this location and probably wont be back... But its an ok store
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November 2022 by Angela
Great sales and deals.... Customer service was just ok... Not like the other locations.... The cashier didnt ask for my member phone number.... Didnt greet or thank... But found some great items... I dont usually ever come to this location and probably wont be back... But its an ok store
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October 2022 by Lauren Naylor Records
Just had the best experience at this location with Katie and Daria- they were so incredibly helpful and accommodating when I was returning old wallflowers. I didn’t have my old receipt and they helped me pick out new ones with no issues! This mall is so sad these days, but the associates at the Concord mall location are FANTASTIC!