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December 2023 by Patti Robinson
Awesome thanks for your help
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March 2022 by Caroline H.
I saw Radjeep for a bikini wax and it was such a lovely experience. It was my first time getting that kind of wax and she was gentle, easy to talk to, and very friendly. I don't live here but if I did I would definitely be making a return visit!! I highly suggest her for anyone who needs something waxed.
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March 2022 by Rachel S.
I made last minute reservations to go to Cielo last week for a massage, manicure and pedicure after my normal spa had to cancel last minute. I appreciated Cielo's flexibility with getting me into the schedule, the receptionist even moved some things around to make it possible. Great customer service there. Unfortunately the rest of the experience wasn't as good. I didn't see anywhere on the website that there wasn't a parking lot, and unfortunately the garage near the spa was closed for no apparent reason so finding parking was difficult. I had to ring the doorbell to get into the spa and someone came to let me in, didn't say hi and just asked me if I had an appointment before they'd let me in. The interior of the reception area was very visibly worn and outdated. It reminded me of the decor of a high end spa from the late 90s or early 00s. They had a sign on the wall saying that the spa had won Best of Delaware in 2004 which is when I think it was likely last updated. I'm not quite sure why but I had to wait about 20 minutes to get started on my services, I mostly just stood at the reception desk awkwardly as she typed away for over 15 minutes. I finally asked if she needed more time and I should sit. At that point she said we could get started. I will say this - the massage was fantastic. That, plus the schedule flexibility, is why this is a 3 star review and not 1 or 2. Again, the ambiance wasn't great - the spa area was also very old and outdated and frankly looked like it needed a good scrub down. There were coffee drips on the wall near my pedicure chair that grossed me out, some towels that looked less than fresh in the nail area and other random bits of grime throughout. Prior to the massage she brought me into a dressing room to put on a robe. I was disappointed to see they didn't have above an XL and only one XL available. Although the XL was comfortable for me I felt like it would've been awkward if I needed a bigger size or if someone had already been using the XL. I know they only had one because l was the only spa customer for the entire 4 hours. It was a bit too quiet and creepy being in the spa area alone to be honest. My pedicure and manicure were both ok but not great. I was really disappointed with the polish choices especially. There were only about 10 gel options and they had zero matching sets for gel/non-gel which is really standard at spas now. I ended up finding two that were similar. The person who did my services was nice enough but not friendly or warm. That combined with the general worn out/outdated/somewhat grimy ambiance kind of ruined the vibe for me a bit. I didn't get that same super relaxing, warm feeling I'm looking for at a spa. I will say the prices are decent. Overall I don't think I'd return given the ambiance of the spa but if you don't care about that, this might be a good place for a massage!
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March 2022 by Sheena Fazili
Yaz is the most thorough and professional hairstylist I’ve met. She spent 2 hours giving me a layered haircut and I was more than pleased with the final product. Also appreciate that they take limited clients so it’s not overwhelmingly crowded at all.
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December 2021 by Melissa Gregg
Rajdeep performed miracles and took my face to an entirely different level with Ombré Brows. Decades of using pencils, shadings and eye shadow has ceased. I feel more confident in myself and my brows are making a statement. Procedure time was as expected. And the recovery time is not bad.Thank You Rajdeep for your hard work and dedication to beauty.Service: Ombre brow
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December 2021 by Jessica R.
I couldn't wait to spend the afternoon here starting with my Cielo Signature Facial with Raj and my hair cut and color with laron. The services were phenomenal. The people treat you with such grace and joy. The atmosphere is pleasant, clean, high end. If you are in the area, make it a point to schedule a facial with Raj. She will take great care of you!!
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October 2021 by Kaylee Chen
Laron, Lesia, and Raina worked their magic beautifully on me for my wedding day! I couldn't be happier with how my hair and make up came out for the big day and can't believe how well my hair stayed in tact through the night. Thank you all for being a part of my day and making me feel like a princess!
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August 2021 by Donald Goodwin
Overall great service but long queue can be an issue.
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June 2021 by Cindy McDaniel
I highly recommend a massage by the talented and skilled DuQuina Jervey. With her healing hands, DuQuina worked every part of my aching physical body until I felt put back together — with body and mind aligned.
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June 2021 by Daisy Bermudez
So, I was there for a message, when I arrived I got message therapist DJ. I went for a regular message. But, when I got there I decided to get a deep tissue massage. Her technique was amazing...it was exactly what I needed. So...for anyone that needs a deep tissue message, she's the person to do it! DJ was soft spoken, friendly and professional! The staff was equally friendly and professional! When I got home I got a call from the owner letting me know that there was an error with my payment, I had a gift certificate and it was not applied to payment, the owner wanted to immediately send me back the payment, But! Because I had excellent experience, I decided to have her hold that payment so I can come back in July.
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June 2021 by Lexie Palmer
Amazing!! I have not got my hair cut in 2 years and I’ve never got it colored! Yasmine was amazing and super comforting making sure I got what I wanted! I wanted super natural highlights that are low maintenance for the summer and they definitely delivered!! Overall great experience!!!
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May 2021 by Sharmina Ellis
My appointment was on 4/24/21.I scheduled a Cielo Signaature Massage and Vitamin C Facial. The esthetician was a bit rough around the edges and failed to educate me on ways to care for my skin after telling me about the ton of blackheads and deep pores that I have in my skin. She did not make small talk yet seemed to be able to speak when asking me if I wanted to add my neck to the facial. I asked for the price of the upcharge and she told me that it would be $20 extra. I said yes and she only did a small portion of the front of my neck. In retrospect I believe that she did not think that I would tip. I certainly tipped her and the massage therapist. I also feel that her treatment or lack there of was because I am an African American woman.Now onto the Signature Massage...The massage therapist was rude and borderline “around the way girl”. She made statements like “what I’m going need up to do is” and “I need you to get up so I can lay the stones down”. Her tone was sarcastic. I had her before and did not care for her but I also believe in second chances. Transparency is a key to longevity so I will add that she gave me judgementallooks because I am a larger woman and again her voice was condesending. When she was dished she stated “I’m done”. She did not offer me a warm wash cloth to clean the oil off and she did not offer me water.Please note that I visited Cielo twice before and spoke highly of the outfit to my friends, family,and Social Media networks. I called twice and sent an email since my last visit on 4/24/21. To this date I have not heard back from anyone . I specifically asked for an owner or manager. I will not return or recommend this organization.
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April 2021 by Yolanda El Bouatlaoui
It was fantastic the specialist that worked with me on a facial was knowledgeable and informative. She explained everything she was doing, what product she was using and what it would do for my skin. Even gave advice like use sunscreen to better protect my skin. Then she worked on my teenager who has severe acne oh my the difference the facial made. It bought back the shine in her face, but it was the caring skillful way that the specialist treated my child. My daughter is super sensitive, but she was comfortable with Inga our specialist. Thank you and my family will visit again. This was a great experience.
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March 2021 by Virginia Wright
Atmosphere was nice. Robes we were given were old and crinkled in the sleeves. Need disposable slippers and robes Message was ok place could use a update. Staff was nice
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October 2020 by sarah
Thank you for always taking great care of us. We come in with LOTS of hair between the 3 of us and you never complain!Your stylist Stephen is in a class all his own. My rocker son won't let anyone touch his long hair but Stephen. He was able to fit him in at last minute before a big performance. Stephen knew what my son needed before we even spoke to him. It's like he has magic scissors. I can't properly explain it unless you experience it. THANK YOU for putting a smile on my son's face!You provide professional care and thoughtful recommendations. We wouldn't look this good without you. THANK YOU.
