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December 2023 by Carmine Courtney (The Melt Experience)
MY CVS IS AT 420 CONCORD PIKE THIS CVS IS IN TARGET BRANDYWINE TOWNE CENTER. MUCH LOVE TO ALL IF YOU DIDN'T KNOW IT. OVER THE COUNTER DRUGS AND EVERYTHING ELSE IS A TARGET RINGUP NOT THE CVS. THE CVS JUST DOES PHARMACY. AND THAT'S NOT A PROBLEM BECAUSE TARGET HAS BETTER PRICES FOR OVER THE COUNTER PRODUCTS ESPECIALLY WITH A TARGET CARD!MERRY CHRISTMAS TO EVERYONE
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November 2023 by Alyeska Wolf (Lynzi Bynzi)
Whoever is the lady with the extreme attitude over the fact that I have Hyperemesis Gravidarum pregnant and so I dont miscarry my DOCTOR has me on nausea meds that are 100% safe. This "pharmacist" told me I should just get so sick every week I need to go to the Hospital for an IV. WHAT. How about MIND YOUR OWN BUSINESS.
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September 2023 by fredy quintana music
Not a full pharmacy doesn’t have cvs products
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September 2022 by Kristen Alexander
I got a text to pick up my prescription. It reminded me that they are closed for lunch from 1:30 to 2:00. So I arrived at 2:30, only to find them locked up tight with a sign that they closed for the day at 2:00. This is not the first time that has happened, and I try to call before going, but no one ever ever ever answers the phone. I am disabled, I don't live that close, and it's a huge inconvenience when they are randomly closed like this.
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January 2022 by phillyfan1011
Clearly this place was going through some tough times when multiple people left 1 star reviews for this pharmacy. But since then this CVS has been a delight! Friendly staff who look like they are trying their best, easy to get phone call responses, and overall happy to use this pharmacy
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January 2022 by Thomas Sherry
Hard working pharmacist and staff. Give them a break. Most pharmacies are struggling-for some reason, esp the CVS ones. This one is at least trying and moves the lines quickly. Telvin is wonderful. Your jobs aren't easy, so thank you for doing what you can to help us with getting live saving medications.
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November 2021 by Donna Gallagher
My doctor called prescription in two times, and they never received it. When I try to call, no one ever answers the phone. I'm taking my business to Walgreens.Update - when I picked up prescriptions, the "date promised" on the bag was an hour prior to me going to check if scripts were there, and they had told me they weren't called in. Now they are refilled without me asking them to be refilled.Please get it together, CVS.
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November 2021 by Sue B
Walk-in and appointments are available for flu shots and Covid19 testing and vaccinations. For the second year in a row my family has received their flu shots here. Very quick and easy.Highly recommend.
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October 2021 by K C
This pharmacy has turned into a disaster. The new manager, Telvin Mannat, is so incompetent and unprofessional that it causes me great concern for those whose health depends on his conduct. For those who've experienced the same recent frustrations, an option is to file a complaint with Delaware's Division of Professional Regulation.
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October 2021 by Gina B
I agree with the other recent reviews. This pharmacy has gone way down hill since Andre left. Went up there so my husband could get his flu shot & was told that he couldn't get it. Evidently there was no pharmacist on duty and they had no idea when a pharmacist would be there or if one was even coming in today!! He was told to make an appointment. Never mind that they claim they do walk in flu shots. Went to Walgreens where he was able to get the shot right away. Walgreens had 3 people working, including an actual pharmacist. How can CVS run a pharmacy without a pharmacist???? This pharmacy is horribly understaffed. Some days they only have one person working which is why they make mistakes & cannot answer the phone. It's too bad because it really is a convenient location.
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October 2021 by Kate Scholtz
Apparently the store isn’t staffed every day and no notification of this was ever sent out. Because of this a prescription my doctor sent to this pharmacy has been sitting in their computer unfilled for almost a week and it can’t be transferred out because it is just sitting in their system. It would have been nice to have been notified of this so that I could have had it sent to a different pharmacy.
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September 2021 by Christopher Martin
The Target CVS at Brandywine Parkway has gone way down hill since the last pharmacist left, Andre. Since his departure, no one answers the phone, there are lines of people waiting to pick up their medication- on average now 7-10 people deep. The staff, who used to be super attentive and show quality customer service, now show a lack of ambition, empathy, or anything resembling the level of customer service they used to provide. Something has seriously happened to this store and the Management of this store. I would advise all customers to start looking for another pharmacy- not CVS.
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September 2021 by Nikki G
This pharmacy is usually great. But I don’t know what the hell is going on this last 1-2 months. There was a mistake with my prescription. I call every day several times a day. Waiting on hold for >1 hour. No one answers the phone. So I decided to pop in one day. A sign is up, saying “the pharmacy is closed for the remainder of the day”.I call CVS general customer service. They attempt to reach the store so they can solve my problem, but get no answer. I’m told the district leader will call me back. No call back. I call CVS general customer service again. Again, they can’t reach the store and can’t reach the district leader.I call the store again today and got through after about 10 minutes. It sounded like someone answered and mumbled “we’re having an emergency” and hung up. I called back. She said “we’re closed due to an emergency, thank you” and hung up. What the hell???
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September 2021 by Mark White
I've been in the 9 person line for 20 minutes and they just got one person done. 2pm on a Friday. Save yourself pain go elsewhere.
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September 2021 by LaShonda
CVS inside of Target Brandywine is thee worst. Came over the weekend there closed called refills in last Wednesday. Arrive at 11:30am and still waiting it’s 2:05Back to Concord Pike where it’s Professional and Service is sufficient THIS IS RIDICULOUS. People made flu appointments and still waiting!!
