-
March 2024 by Michael Bellina
Pharmacy is horrible!
-
February 2024 by Mary Wharton
I had an issue with a gift purchase at this store and with the help of Mr. Allen the problem was resolved within 2 days. I appreciate all his help in getting my issue resolved and being so patient with me. Again, a big thank you to him!!!
-
February 2024 by nm e.
nice location, store and staff. they had a lot of good deals in their Christmas items and their extra bucks coupons.
-
February 2024 by Arv Da
Used to be great about 3 years ago. Now they all suck. Aze the pharmacist sucks at customer service with a bad attitude. A year ago or so, my son who needed his antibiotics, were never delivered. I showed up at the store and Aze said the shipper took it from the counter and it’s delivered. But we didn’t get any medicine. Then he catches an attitude instead of figuring out what could be done so my son could get his medicine on time. He kept repeating that is was picked up and delivered. Even when the app status said it’s on the way. The Only person left that’s more helpful is Shannon, maybe she’s been here longer than all these newbies that they have with minimal customer service experience and no remorse. I’m sitting here today waiting for for my son’s script again. Been here 45 minutes and no go.
-
February 2024 by Lloyd Christmas
You should be able to finish reading War and Peace by the time your prescription is ready.If it was called in previously, they probably have no idea where it is. This happened on numerous occasions.If you’ve waited a few days, they probably use the excuse that it was restocked. The likelihood that they never filled it in the first place is high.You could drive as far as Kansas and still be back in time quicker than this pharmacy could fill your prescription.Avoid this pharmacy at all costs unless you have a few days to kill waiting for your prescription. It is an embarrassment.The entire pharmacy also takes lunch together rather than staggering their lunches like normal people who require department coverage.
-
February 2024 by Anisa
What a mess. I had to call to make an online profile and they spelled my name wrong despite me slowly spelling it phonetically. So now none of my prescriptions are showing up online. I can’t change the name online. I keep receiving texts about prescriptions being ready for pickup and it takes me to a link that’s not the main website. I can’t transfer the prescriptions online or schedule for delivery. Wondering at this point what I CAN do online. I have to call to do nearly everything and CVS uses a voicemail system. They haven’t called me back! No idea why a pharmacy this big would limit their business with these antiquated practices. Switching ASAP
-
January 2024 by Michelle Hill
Make sure you leave an hour to pick up an already paid for and signed for prescription. They ignore the drive thru and only take one car every 10 to 15 minutes. Even though there is a steady line of cars, each car had to wave or hit the button to get anyone to come to the window. I ended up not getting my prescription because after being stuck behind someone for 45 minutes I did not have time for the addition 10 as I was now late for work. Clear your schedule if you need to use the pharmacy!
-
October 2023 by Sandra Bouchard
Well where do I start, well went to my cvs on landers lane and went I was getting ready to go they canceled the appt I had little upset.So I decided to go totelegraph cvs and put name in and it was very busy and completely understand but when all the other 6+ people that came After me got waited on before me.. that was enough even after I asked if my name was no answer and the pharmacistWas very unprofessional in my eyes.but the girls were very nice.
-
September 2023 by Lisa Gentry
This pharmacy just doesn't even care about anyone. First off you can't talk to anyone anymore which is so d*** when it's regarding something as important as medications second now their voicemail is full ? This is the now the second or third time that my anxiety medication has been promised at a certain time and two days later and still says processing!! They've been behind for like 3 years now but it's gotten so much worse since this new ste of people. It's crazy because I'm wishing I'd have stayed with the terrible Walgreens across the highway at least we can talk to people. What are they doing if clearly they're not calling people back and medications are days late, still?! It really blows my mind that they really could care less about people's medications and they obviously don't care about their wellbeing. Store is great but DO NOT USE THE PHARMACY HERE! Please save yourself the aggravation, headaches and being without your medications for days and use another pharmacy. I've excused this for too long now, they shouldn't still be this BEHIND not to mention that it seems with basic medications they're done for days (even when we don't quite need them yet), getting nonstop texts saying we can only hold for so many days but they refuse to have one of my most important medications, my mental health one done for days leaving me with nothing to take seriously?!?! How are they still getting away with this?!
-
September 2023 by Albert Graham
Was in town as my 85 year old Dad is in hospital, went in to buy a cane for Dad. Matt was amazing, guided me to the cane and helped with check out and that allowed me to get back to Wilmington Hospital to drop off cane for Dad. Thanks Matt!
-
August 2023 by Mike Bamkole
This CVS location is very clean. The pharmacy staffs are very helpful and pleasant.
-
August 2023 by Hyman span
That they can’t leave one person working so you can pick up your prescription is hard to understand
-
July 2023 by Gregory Maza
the schedule says they close at 10pm sundays
-
May 2023 by C
If i could give this Pharmacy zero stars that would be more fitting. First off they NEVER answer the phone. You leave a voicemail message they will never return your call. I had scripts sent by my doctor came in to pick up and they never told me there was any issues with them. I left with only one script my doctor tells me they have had the scripts for weeks. The store is great but warning do not use this pharmacy!
-
May 2023 by David Brown
The pharmacists and techs at this location do not care about there patients. They don't return messages and refuse to assist patients with questions and concerns. Expect nothing but a rude additude and minimal support from this pharmacy