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December 2023 by Google user
The service department does not honor their word on pricing. When I dropped my vehicle for service, I asked if there were service specials and was told by two associates that I could get 10% off if I picked up my vehicle after 2PM. When I picked up at 3PM, the associate checking me out refused the discount and explained it doesn't work that way. Regardless of whether it works that way, everyone in the department should understand how it works and be on the same page, but she didn't even inquire with the other associates about what they told me, and they were both still present and 10 feet away. I could really care less about the 10%... but I do care that someone rudely and flatly refuses with no further inquiry after being told that two other associates told me otherwise. It's not common to do business that way and the vibe was completely lacking in basic courtesy. I don't intend to repeat business due to this interaction. You don't need to take a Chevy to a Chevy dealer for an expensive oil change just because it's a Chevy. I'll go out of my way to go to a garage that has values and courtesy. Shout out to the shuttle drivers though, who were super nice.
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November 2023 by Stacey Shepard
The service department does not honor their word on pricing. When I dropped my vehicle for service, I asked if there were service specials and was told by two associates that I could get 10% off if I picked up my vehicle after 2PM. When I picked up at 3PM, the associate checking me out refused the discount and explained it doesn't work that way. Regardless of whether it works that way, everyone in the department should understand how it works and be on the same page, but she didn't even inquire with the other associates about what they told me, and they were both still present and 10 feet away. I could really care less about the 10%... but I do care that someone rudely and flatly refuses with no further inquiry after being told that two other associates told me otherwise. It's not common to do business that way and the vibe was completely lacking in basic courtesy. I don't intend to repeat business due to this interaction. You don't need to take a Chevy to a Chevy dealer for an expensive oil change just because it's a Chevy. I'll go out of my way to go to a garage that has values and courtesy. Shout out to the shuttle drivers though, who were super nice.
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November 2023 by wendy reeder
Perfect! Everyone was so kind and service quick and explained everything.
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September 2023 by dbowie35
I was in on a Saturday morning for recall work on my vehicle,I was in and out in 1 hour perfect, by the way there's no shuttle service on the weekends ? ??
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May 2023 by chris girardi
Amazing customer service. Will definitely be back for my next car
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March 2023 by Nicholas Ryan
Will exceed your expectations with their level of service.
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December 2022 by Tom Huffman
I drive almost an hour to get my service work done here. Only place I trust!
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November 2022 by joe carter
Brought brand new 2019 silverado started having Trans problems took it to dealer to have fixed several times still no fix at 40000 miles and service tells me at 60000 miles my warranty will run out but they won't fix truck then they charged me 90 dollars to tell me that feeling scammed by gm and to make things better these no one never these to help or handle you problems guess they'll find my problem after the warranty runs outServices: Transmission
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September 2022 by Seqenenre Tao II
They were very fast with my oil change. I was out of there in a hour.
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August 2022 by EarthAngel De
This was the fastest oil change I've ever received. My only issue with this location is, they don't except my car warranty and I'd love to get my car serviced here! They told me they've had issues collecting payment from my warranty company in the past, so they don't repair cars thru my particular warranty company due to that....yikes! Very disappointing! So, FYI, make sure you call them and ask if they except your warranty company before scheduling any major car repairs or learn the hard way like I did... upon arrival! Beware of this before assuming! Other then that, the customers service was good, building wasn't crowded, service was quick. Thank you guys#earthangelde
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June 2022 by Tom Santa Barbara
The service department went out and got my problem solved quickly. Got me a appt when none were available just so I could leave for my vacation on time!! Thanks Steve M.
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May 2022 by BENNY Rodríguez
Don't own a Chevy but it's so satisfying to take the work truck here and feel the love of all the staff here Thank you guy's keep up
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May 2022 by Marlene Temple
Salesmen was great Bill keep up the good work.
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April 2022 by edward Fletcher
I was there to pick up my brand new 2022 C8 Corvette It was a very satisfying experienceScott Fisher did a great job most of the paper work was done before we got there and he went over the car and explained everything I needed to know about the operation of the C8 I recommend Diver Chevrolet for anyone looking for a new car or truck or a Corvette
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April 2022 by Stephen C.
I have bought two cars from Diver but lately service sucks. Car broken down with check engine light on. Earliest they can get me in was 2 weeks. Are you kidding. Sorry they said, we don't have enough technicians. Fascinating that Porter Chev and Nucar Chevy both said they could get me in because "you need you car fixed" . Yes I do. Goodbye Diver. You had my business for years but no longer